Associate, Content Management
Deloitte Support Services India Private Limited is seeking an Associate, Content Management to support pipeline content and thought leadership activities for the USI Delivery Centre. In this role, you will help manage and publish content, maintain knowledge assets, and support content lifecycle activities across enterprise platforms. The role requires experience with content management tools, attention to publishing standards, and the ability to work effectively with stakeholders in a virtual environment.
Work you'll do
As an Associate, Content Management on the USI Delivery Centre team, you will be responsible for…
Creating and updating knowledge exchange records and publishing content in alignment with defined workflows
Managing content taxonomy, tagging, archival, and search optimization activities across supported platforms
Supporting customized content activities, including user interface/user experience updates and promoted search results
Partnering with stakeholders and subject matter experts to implement practical content management solutions
Maintaining content quality by checking for duplicate submissions and following established publishing standards
The team
Deloitte Support Services India Pvt Ltd. (U.S India Enabling Areas (EA)) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S firms and U.S India professionals, and is continually evaluating and expanding its portfolio.
Location: Hyderabad
Shift Timings: 11 AM to 8 PM
Qualifications
Required:
1+ year of content management experience
Familiarity with Thought Leadership or Insights processes
Experience with SharePoint 2010 and SharePoint Online
Experience with HyperText Markup Language (HTML), Cascading Style Sheets (CSS), InfoPath, and jQuery
Master's degree in Master of Business Administration (MBA), Post Graduate Diploma in Management (PGDM), or Master of Arts (MA)
Preferred:
Experience with Adobe Experience Manager
Experience managing content taxonomy, tagging, and archival activities
Experience with content lifecycle management and search optimization
Experience using Microsoft Word, PowerPoint, Excel, and Access
Experience supporting document workflow standards and knowledge repositories
