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Key Account Manager - Karnataka

at Ulipsu (Kidvento)

Bengaluru, India Manager Posted 2025-09-10

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About this role

Company: Kidvento Education and Research Position: Key Account Manager - Schools (Renewals, Collections & Growth) Location: Bangalore To apply: hr@ulipsu.com Remuneration: Rs 4.5 - 5.5 Lakhs per Annum Experience: 3 - 5 Years   About Ulipsu Ulipsu is India’s leading K10 digital skilling platform, empowering schools and students with 21st-century skills. With a strong presence in private schools, CSR, and international markets, Ulipsu helps institutions integrate skill-based learning seamlessly into their ecosystem.   Role Overview The Key Account Manager (KAM) will be responsible for  driving collections, ensuring renewals, and building strong, long-term relationships  with partner schools. This role demands a balance of  financial discipline, stakeholder engagement, and relationship management  to ensure customer satisfaction and business continuity.   Key Responsibilities 1. Collections & Renewals Ensure  100% fee collection  within defined timelines. Track invoices, outstanding dues, and payment schedules. Drive proactive renewal discussions 3–4 months before expiry. Work closely with finance for reconciliations and escalations. 2. Stakeholder Engagement & Relationship Management Engage regularly with  School Owners, Principals, SIOs, Teachers, Students, and Parents . Conduct structured business reviews with school management. Support SIOs with training, motivation, and incentive programs. Ensure active participation of students in Ulipsu activities and events. Strengthen parent-school perception by sharing student achievements. 3. Growth & Value Building Position Ulipsu as a  long-term partner  through consistent engagement. Identify opportunities for  upselling, cross-selling, and referrals . Build renewal champions within schools for smoother decision-making. 4. Reporting & Metrics Maintain dashboards on collections, renewals, and stakeholder engagement. Report risks, opportunities, and engagement activities on a weekly basis. Track and achieve KPIs: collection efficiency, renewal %, engagement scores, and upsell/referrals.   Key Skills & Competencies Strong  relationship management and interpersonal skills . Excellent  negotiation and conflict-resolution skills . Proficiency in  collection management and account tracking . Ability to manage multiple stakeholders with empathy and authority. Strong presentation, communication, and reporting skills. Willingness to travel frequently for school visits.   Qualifications & Experience Bachelor’s degree in Business, Management, or related field (MBA preferred). 3–5 years of experience in  account management, renewals, collections, or customer success , preferably in  EdTech / B2B SaaS / education services . Proven track record of  driving renewals and managing key accounts .   What We Offer Opportunity to work with one of India’s fastest-growing EdTech companies. A high-impact role with direct visibility on business outcomes. Career growth opportunities in a rapidly scaling organization.

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