Key Account Manager – College Advisory Program

Location: Bhopal Department: College Advisory Program Experience: 3–5 years Employment Type: Full-time About Toprankers Toprankers is a leading edtech platform focused on career preparation for premier entrance exams such as CLAT, IPMAT, CUET, Judiciary, and more. With a strong offline and online presence, we are expanding our College Advisory Program , aimed at helping students make informed decisions about college admissions and career pathways. Role Overview The Key Account Manager (KAM) will be responsible for managing high-value student accounts enrolled in the College Advisory Program. The role involves end-to-end ownership of student success , ensuring seamless advisory, engagement, application support, and conversion outcomes. This is a high-impact, relationship-driven role , requiring strong counseling ability, stakeholder management, and outcome orientation. Key Responsibilities 1. Student Account Management Act as the single point of contact for assigned premium students and parents Build strong, trust-based relationships and ensure high engagement levels Track student journey from onboarding to final college admission 2. Advisory & Counseling Guide students on college selection, application strategy, and timelines Support in profile building, extracurricular planning, and positioning Provide personalized recommendations based on student aspirations and performance 3. Application & Process Management Ensure timely completion of applications across domestic/international colleges Coordinate SOPs, essays, LORs, and documentation with internal teams Maintain high accuracy and compliance in application submissions 4. Outcome Ownership Drive admission success rates and student satisfaction Monitor KPIs such as conversion rates, offer quality, and turnaround times Proactively intervene in at-risk cases 5. Cross-functional Coordination Collaborate with academic teams, counselors, content teams, and operations Align internal stakeholders to deliver a seamless student experience 6. CRM & Reporting Maintain detailed records of student interactions and progress in CRM Share periodic reports on pipeline, student status, and outcomes Candidates must have prior experience in onboarding colleges/universities and should possess an existing network of institutional contacts, enabling quicker onboarding and relationship building. Key Requirements Experience & Background 3–5 years of experience in: Edtech / admissions consulting / study abroad / counseling OR Relationship management / key account management in a service industry Prior experience in student counseling or academic advisory is highly preferred Skills & Competencies Strong communication and interpersonal skills (students + parents) High ownership and result-oriented mindset Ability to manage multiple high-value accounts simultaneously Strong organizational and follow-up skills Comfort with CRM tools and data tracking Compensation Competitive fixed salary + performance-linked incentives Opportunity to work in a fast-growing, high-impact vertical Why Join Us Be part of a high-growth strategic vertical (College Advisory) Work closely with leadership and influence student outcomes at scale Strong learning curve in admissions consulting and student lifecycle management