Junior ServiceNow engineer
Role:
Manages and resolves incidents against ServiceNow applications.
Performs routine maintenance to include performance monitoring and error
identification/ remediation.
Deployment and day-to-day administration of ServiceNow Modules: Incident,
Request, Change, CMDB, Asset Management.
Manages Update Set creation and migration.
Participates ServiceNow upgrade planning and execution.
Manages Instance Security, User/Group Access/Access Control Lists
Contributes to ServiceNow releases Adheres to internal standards, policies, and
procedures.
Performs other duties as assigned.
Profile
BS degree in any of the following: Computer Science, Computer Engineering,
Computer Information Systems, or Computer Systems Engineering or equivalent
years of experience Minimum 2+ Years’ experience with ServiceNow
Implementations
Minimum 2+ Years of experience with Application Experience: Incident, Problem,
Change Management, Knowledge, Service Catalog
Knowledge of the principles, methods, and techniques used in ServiceNow systems
administration and support.
