<p><strong><span data-contrast="auto">Title:</span> ITS Engineer (Application Packaging)</strong></p>
<p><strong><span data-contrast="auto">Location: </span><span data-contrast="auto">Andheri (East), Mumbai</span></strong></p>
<p><strong><span data-contrast="auto">Reports to: </span></strong><span data-contrast="auto"><strong>Service Director</strong><br><br></span></p>
<p><strong><span data-contrast="auto">ABOUT US</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.</span><span data-ccp-props="{}"> </span></p>
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<p><strong><span data-contrast="auto">OUR VALUES</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Partnership: we become one team and family with organisations, helping them to navigate change and stay agile.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Innovation: we bring together the right technologies and services to design solutions that work.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Passion: we are passionate about – and dedicated to – public services and improving people’s lives.</span><span data-ccp-props="{}"> </span></p>
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<h3><strong>THE ROLE:</strong></h3>
<p>We are hiring a High-Agency Engineer to transform legacy endpoint management into a high-velocity, AI-augmented operation. Joining our Center of Excellence (CoE), you won't just maintain system, you will leverage GenAI and PowerShell to automate the intersection of Application Packaging, Cloud Deployment (Intune/SCCM), and Vulnerability Management.</p>
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<h3><strong>ABOUT YOU:</strong></h3>
<p class="xmsonormal"><strong>Must-Have's</strong></p>
<ul>
<li data-start="257" data-end="391">4+ years of hands-on experience<span class="Apple-converted-space"> </span>with<span class="Apple-converted-space"> </span>SCCM, Microsoft Intune, InstallShield, and ORCA<span class="Apple-converted-space"> </span>for application packaging and deployment.</li>
<li data-start="394" data-end="552">Strong experience with<span class="Apple-converted-space"> </span>VBScript<span class="Apple-converted-space"> </span>and<span class="Apple-converted-space"> </span>advanced PowerShell scripting, along with a solid understanding of<span class="Apple-converted-space"> </span>Windows Registry and File System internals.</li>
<li data-start="555" data-end="728">3+ years of experience in vulnerability management, including patch lifecycle management using tools such as<span class="Apple-converted-space"> </span>WSUS, Active Directory, and endpoint security solutions.</li>
<li data-start="731" data-end="854">Demonstrated ability to manage<span class="Apple-converted-space"> </span>application packaging, deployment, and remediation processes<span class="Apple-converted-space"> </span>in enterprise environments.</li>
<li data-start="857" data-end="1030">A strong<span class="Apple-converted-space"> </span>AI-first mindset, with experience leveraging<span class="Apple-converted-space"> </span>Generative AI tools<span class="Apple-converted-space"> </span>to improve efficiency in<span class="Apple-converted-space"> </span>triage, packaging, testing, deployment, and operational tasks.</li>
<li data-start="1033" data-end="1191">Hands-on experience using<span class="Apple-converted-space"> </span>GenAI or automation tools<span class="Apple-converted-space"> </span>to streamline<span class="Apple-converted-space"> </span>application packaging, testing, deployment, and vulnerability remediation workflows.</li>
</ul>
<p class="xmsonormal"><strong>Desired Skills</strong></p>
<ul type="disc">
<li class="xmsolistparagraph">Microsoft or vendor certifications (Intune, SCCM, Windows, Azure, ITIL).</li>
<li class="xmsolistparagraph">Experience supporting UK/regulated clients.</li>
</ul>
<p class="xmsonormal"><strong>Who You Are </strong></p>
<ul type="disc">
<li class="xmsolistparagraph">Behaviours & Mindset: We will hire, assess, and manage you on behaviours as much as technical skills.</li>
<li class="xmsolistparagraph">High Agency: You solve problems before they’re reported.</li>
<li class="xmsolistparagraph">Ownership: You deliver end-to-end outcomes, not just closed tickets.</li>
<li class="xmsolistparagraph">Outcome-Driven: You obsess over metrics like Patch Hygiene and Zero-Rework.</li>
<li class="xmsolistparagraph">Communicator: You can explain complex technical risks to UK-based stakeholders with ease.<span class="Apple-converted-space"> </span>Clear, structured, empathetic updates across tech and business audiences.</li>
<li class="xmsolistparagraph">Collaboration – Support others, adapt under pressure, maintain team morale.</li>
</ul>
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<p><strong><span data-contrast="auto">PROCESS</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Simply submit your CV.</span><span data-ccp-props="{}"> <span class="selected">We have a rigorous, but streamlined recruitment process, which respects the time of candidates and portfolio companies alike. </span><span class="selected">Please note that our roles are primarily office based, with modern and well-connected office locations in Andheri East. </span></span></p>
<p><span data-contrast="auto">By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing talentacquisition@agilisys.co.uk – but please note that this means we will no longer consider you for the role you have applied for.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Agilisys is committed to building a diverse and inclusive workforce and encourages applications from all backgrounds.</span><span data-ccp-props="{}"> </span></p>
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<p>#LI-PS1</p>
