IT Test Automation engineer

Job Description POSITION TITLE:            Senior QA Test Engineer                      REPORTING TO:              Associate Director                                        REPORTING LOCATION: Bengaluru                                      WORKING LOCATION:     Bengaluru                                      SUMMARY OF POSITION AND OBJECTIVES: We are looking for a detail-oriented and proactive QA Engineer with 5-7 years of experience in testing Microsoft Dynamics 365 CRM solutions. The ideal candidate will have strong expertise in manual testing as well as automation testing and API testing. The ideal candidate will work closely with developers, DevOps, and business analysts to ensure the delivery of high-quality CRM solutions that meet functional and performance expectations.    Job description: Design, develop, and execute test plans and test cases for Dynamics 365 CRM modules (Sales, Service, Marketing), model driven apps and canvas apps. Perform manual testing of CRM customizations, workflows, plugins, and integrations Develop and maintain automated test scripts using Playwright, Selenium, or similar frameworks Conduct API testing using tools like Postman, or similar platforms Validate CRM integrations with external systems and ensure data consistency Collaborate with developers and DevOps to support CI/CD pipelines and deployment validations Participate in Agile Scrum ceremonies including sprint planning, daily stand-ups, review and retrospectives Identify, document, and track defects in Azure DevOps Perform regression, functional, integration, and user acceptance testing (UAT) Analyse test results and provide actionable feedback to the development team Maintain comprehensive test documentation and contribute to QA best practices Preferred Experience: Experience with Azure DevOps Test Plans or similar test management tools Exposure to Power Platform (Power Automate, Power Apps) Familiarity with performance testing tools and techniques Understanding of CRM data models and business processes Experience with model-driven apps and canvas apps Familiarity with CI/CD pipelines and deployment coordination Excellent analytical, communication, and documentation skills Profile description: An ideal candidate would be someone who: communicates clearly and effectively in verbal as well as in written communications. has a strong sense of ownership and ability to follow tasks through to completion. works seamlessly within a team as well as manage individual tasks. Familiarity with agile methodologies and DevOps culture.