IT and Admin Associate

About us: Skit.ai is the pioneer Conversational AI company transforming collections with omnichannel GenAI-powered assistants. Skit.ai’s Collection Orchestration Platform, the world’s first solution, streamlines collection conversations by syncing channels and accounts. Skit.ai’s Large Collection Model (LCM), a collection LLM, powers the strategy engine to optimize interactions, enhance customer experiences, and boost bottom lines for enterprises. Skit.ai has received several awards and recognitions, including the BIG AI Excellence Award 2024, Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, and Disruptive Technology of the Year 2022 by CCW. Skit.ai is headquartered in New York City, NY. Visit https://skit.ai/ Job Title : IT and Admin Associate Location : Indiranagar, Bangalore (100% WFO) Experience : 1+ years Shift Hours : 2:00 pm - 11:00 pm IST Type : Full-time Job Requirements: Provide first-level IT support to employees for hardware, software, and network issues Install, configure, and maintain laptops, desktops, printers, and other IT equipment Manage user accounts, access rights, and basic security protocols across email/communication and HR tools.  Troubleshoot system, application, and connectivity issues faced with IT assets. Coordinate with external vendors for hardware repairs, software licenses, security patches and upgrades. Maintain IT inventory, documentation, and asset tracking. Ensure regular data backups and assist in basic cybersecurity practices. Support onboarding and offboarding by setting up and deactivating IT access. Assist in maintaining internet connectivity, Wi-Fi, and internal network systems. Program Manage facilities and admin related tasks through housekeeping and security team Engage with vendors for procurement of approved items Manage and handover assets to employees during onboarding and offboarding Resolve issues related to IT assets in coordination with a IT vendor Procurement of supplies related to pantry, stationary etc. from approved vendors Travel to banks and other places as per the business needs Maintain various system of records related inventory of assets and supplies Ensure biometric access of all the employees Complete adhoc tasks assigned by the Admin Manager Experience 1-3 years of work experience in the admin domain Working experience with small business setup is desired Self-motivated person who can prioritize work for the team and who also has the flexibility and capability to change priorities when circumstances dictate. Working knowledge of excel is must Qualifications Graduate