Built for professionals who are energized by endpoint management, automation, and operational excellence, this role supports the administration and optimization of modern device management capabilities across the enterprise. As an Associate Services Specialist I, IT Services, you will help manage Microsoft Intune, Windows Autopilot, application deployment, patching, and compliance activities that enable a secure and efficient end-user experience. This role also supports documentation, change control, issue resolution, and collaboration across internal teams and stakeholders.
Work you'll do
As an Associate Services Specialist I, IT Services on the IT Services team, you will be responsible for:
Administering and troubleshooting Microsoft Intune, Windows Autopilot, and SCCM co-management to support device enrollment, provisioning, and endpoint compliance
Configuring, monitoring, and remediating device compliance policies and conditional access outcomes for managed Windows devices
Deploying and supporting Win32, Microsoft Store, and line-of-business applications, including installation tracking and issue resolution
Managing Windows patching activities across update rings, Windows Update for Business, Microsoft 365 patching, and Autopatch to maintain device health and compliance
Creating and maintaining process, operational, and technical documentation while supporting change control, knowledge sharing, onboarding, and escalation management
The team
The IT Services team supports enterprise technology operations that help deliver secure, scalable, and user-focused services across the organization. Team members collaborate across engineering, operations, and support functions to improve device management, compliance, and end-user experience. This team environment emphasizes operational discipline, continuous improvement, and knowledge sharing.
Location:
Hyderabad
Shift Timings:
Rotational
Qualifications
Required:
1-3 years or 3-6 years of experience in Microsoft Intune, Windows endpoint management, enterprise device administration, or desktop engineering
Bachelor’s degree or equivalent experience
College diploma in Computer Science or equivalent industry experience
Experience supporting Windows Autopilot, device enrollment, and provisioning activities
Experience deploying or supporting Win32, Microsoft Store, or line-of-business applications
Experience supporting Windows Update for Business, patch compliance, or endpoint vulnerability remediation
Preferred:
Microsoft Intune certification
ITIL Foundation certification
