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Incident Management Analyst

at dlocal

Mumbai Full Time Posted 2026-03-03

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About this role

Why should you join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team. What’s the opportunity?We are looking for an Incident Support Analyst to join our Operations Payins team, who will be responsible for monitoring and supervising the performance of our local partners, and escalating every downtime that could affect Dlocal’s performance in a timely and urgent manner.Availability to work on a flexible schedule for incident support and management.Preferably based in India, Indonesia, Philippines, or Vietnam.

How to get this job at dlocal

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