Initial analysis of customer complaint
Co-ordination of completing PSS for customer complaint
Troubleshooting of PCB/Component failures
Updating and monitoring QMMFMEA meeting participation
Monitoring and tracking customer complaint
CP AuditSAP accounting of scrap
Test gate effective tracking
Analytics - Automation within Analysis
Performing risk assesment for suspected parts
Diploma in Electrical/Electronics with 4 to 7 years experience or B.tech with 3 years Experience.
Technical skills:
Ø Technical Knowledge about SMT process.
Ø Statistics Knowledge to handle SPI/AOI failures.
Ø Basic PCB trouble shooting.
Ø Basic SAP Knowledge.
Ø Understand of Q tools, Control Plan, Process FMEA.
Ø Planning/monitoring/reviewing timelines, follow up with CFT to implement Quality Measures
Ø Escalation Management.
Ø Read & understand Drawings/Norms/Quality Standards & data Sheets etc.
Soft Skills:
Ø Good Listener/Able to respond quickly.
Ø Good team player.
Ø Ability to coordinate with different functions, follow up and get things done.
Ø Willing to learn, ability in deploying new initiatives.
Ø Good listener, Quick learner and Good team player.
Ø Time management skills and excellent analytical skills.
