Provide technical support for logistics applications including SAP (Systems, Applications, and Products in Data Processing) and other software tools
Diagnose and resolve software, system, and automation-related issues in real-time operations
Assist in handling and supporting SAP modules related to logistics and plant operations
Support testing of new IT solutions, upgrades, and patches before deployment
Assist in implementation of IT, automation, and SAP-related projects within the plant
Conduct training sessions on IT (Information Technology) and OT (Operational Technology) security awareness
Manage, monitor, and maintain OT devices used in logistics operations
Track, configure, and maintain IT assets such as systems, devices, and tools
Work in rotational shifts (24×6) to ensure continuous support for logistics operations
Provide regular updates, reports, and communication on system issues and performance
Bachelor of Engineering (BE) / BCA 1-3years of Experience