Job Incumbent shall be responsible for following :
Order management and planning
Forecast demand and align with source plants to avoid shortages
Support capacity planning with plant and warehouse teams for smooth operations
Coordinate order planning and scheduling with internal teams to meet customer and production needs
Process and acknowledge sales orders with accuracy and timely communication
Monitor inventory to ensure optimal stock levels
Sales order documentation and management
Manage pre-order commercial documentation (Letter of Credit drafts, Bank Guarantee, payment term deviations) to ensure accurate and smooth transactions
Facilitate pricing updates and obtain approvals in line with customer agreements and authority matrices
Process and maintain Sales Orders, Material Relase Note, Call backs&Credit Notes and write-offs with accurate documentation for tracking and audit
Ensure compliance with direct control guidelines by maintaining required documentation as per company standards
Sales performance and reporting
Prepare and align sales forecasts with stakeholders to meet demand and capacity targets
Monitor sales Key Performance Indicators and drive corrective actions to achieve targets
Track key metrics (Order Intake ,Sales, Inventory) and address performance gaps
Plan and coordinate dispatches for timely clearances and deliveries
Maintain approval documentation as per authority metrics and company policies
Undertake additional responsibilities or projects as assigned by management or the reporting manager
Should : Graduation or Diploma in Engineering or Degree or diploma in Business Management
Experience : 8 to 10 Year
Knowledge / Specialization / Experience / Expertise required in the areas like :
Material Planning & Coordination
Well versed with Microsoft Office and SAP (Sales Module)
Communication (this role is dealing with customers)
Good Relationship Management
Market insights and understanding
Financial and Business Acumen
Pipeline and resource management
Good Documentation Practice
Good at Problem Solving
Result Orientation
Agile to adopt as change
Approachable and good team member