Customer Management
Sales & Business Development for all DC(Compact Hydraulic) Products for allocated Customers
Develop relationship at multiple level at the customers (C-Level, Buyer, Operational Management., Production Management., Maintenance Management., Head of Engineering, etc.)
Develop effective customer Strategies in coordination with Sales Group Leaders
Offers technology to address customer needs and value requested in coordination with ATS
Ensure the coordination of the activities with the support of other ADMs of the respective region when customer has multiple sites (locations)
Achieve the sales and targeted sales margin of his allocated customers
Work closely together with Technology Experts, Sales Experts, Sales Managers and other Sales-related functions in a Team.
Market Development
Increase the Business share for DC(Compact Hydraulic) with defined and targeted Customers
Select the best choice of technology to fit the customer needs and value in the best way
Market Intelligence
Customer Potential Analysis for developing new Customers
Competition Analysis
Regularly capture Market trends & plan necessary measures as required
Reports and Planning
Create a customer development plan for Sales Target Planning before start of the year
Assess Potential of each of his allocated Customers with support of Technology Expert when needed
Accurate Data Maintenance in CRM Robin
Maintain Pipeline for allocated customers
Commercial & Documentation
Credit Management (Sales, Inventory, Sales backlog & Receivables)
Ensure complete sales related documentation as per DC internal guidelines
Essential education:
B.E. (Mechanical)
Preferred education:
MBA -MARKETING
Other skills/experience required
: Industrial sales, good business communication skills, required knowledge of excel, power point presentation, SAP, CRM tool. Good presentation skills, and willing to travel.
Competencies:
Customer orientation
Products Knowledge
Communication Skills
Presentation Skills
Sales Skills (Negotiation, Pricing, Networking, Customer satisfaction obsession, etc.)
Contract / Legal Knowledge
Quality System
Cross-selling know-how and Mindset
Compliance
Sales Coordination/Steering - CRM/Robin
Price management
Industry 4.0
Configurators overview
Hands-on SAP, MS-office tools
