About the Role:
The HR Systems Associate is a global role that will work with HR Systems team to provide functional support to our HR systems (workday).
The ideal candidate will support business-as-usual (BAU) operations by managing and resolving Workday tickets, conducting testing for new features, and assisting with system implementations and enhancements.
Responsibilities:
• Provide day-to-day support by handling Workday-related BAU tickets and ensuring timely resolution.
• Perform functional testing of Workday updates, new features, and system enhancements.
• Document test cases, test results, and support procedures.
• Assist in the configuration and implementation of new modules or changes in existing Workday processes.
• Must understand the importance of proper documentation and tracking of work.
• Troubleshoot Workday configuration issues, find root cause and resolve timely.
• Monitor integrations between Workday, Greenhouse, other internal systems, and third-party systems, identify issues and work with Integrations team to resolve.
• Develop process mapping documentation, user procedures, guidelines, and training documentation.
• Review, test and communicate to stakeholders any impact of Workday semi-annual release.
• Monitor Workday Community and maintain knowledge of Workday functionality and any updates.
Qualifications:
• Bachelor’s degree in human resources, business, computer science, information Technology required.
• 1 to 3 years of hands-on experience with Workday Core HCM.
• Experience in Core HCM
• Knowledge of Workday design, structure, functions, and business processes.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Highly professional with high ethical standards for handling confidential information.
