Primary Responsibilities :
Prepare periodical department budget & forecast, manage all operational costs within budgets
Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable
Prepare and analyze monthly and month-end reports, identify deviation from business plan goals
Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.
Compile and update Standard Operating Procedures for all areas of responsibility periodically
Ensure that all auditing and reporting standards are conveyed to staff and adhered to
Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
Conduct quality control inspections of all areas of the hotel and share results with the team
Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
Conduct monthly Staff Meetings and daily briefings with Operational Managers
Manage all outside contractors relating to department ensuring that they follow all hotel policies
Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service
Interview, select and recruit Housekeeping employees
Identify and develop team members with potential
Conduct performance review with the team
Constantly monitor team members’ appearance, attitude and degree of professionalism
Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
Perform other duties assigned by the Management
Minimum 6 years of Housekeeping experience with 3 years at a management level
Good working knowledge of MS Excel, Word, & PowerPoint
High degree of professionalism with sound human resources management and business acumen capabilities
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Career development opportunities with national and international promotion opportunities.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
