Job Description: QA & Testing Senior Analyst
--A Aditya Sharma & Sharat M Palayil
Position Overview
The QA & Testing Senior Analyst will support engineering teams in ensuring the
performance, reliability, and resiliency
of critical applications and services. This role focuses on
hands-on performance testing execution
, analysis, and reporting, working closely with developers, architects, and QA teams in an agile environment.
The role will contribute to testing some of the organization’s most critical
access-to-care and enterprise applications
, with specific emphasis on
performance testing and emerging AI-enabled testing practices
.
Key Responsibilities
Participate in the
design, scheduling, and execution
of performance testing activities including
load, stress, volume, and scalability testing
Assist in
defining performance testing objectives, scope, and success criteria
Create and execute
performance test plans and strategies
under guidance from senior QA or engineering leads
Develop, maintain, and execute
NeoLoad test scripts and scenarios
Prepare and manage
test data
required for performance testing
Configure and validate
performance test environments
in collaboration with DevOps and engineering teams
Execute performance tests and ensure
consistent monitoring and metrics collection
Analyze test results to identify
performance bottlenecks, risks, and trends
Prepare clear and concise
performance test reports
and share findings with stakeholders
Collaborate with development, QA, DevOps, and product teams to
support defect resolution and performance tuning
Support
continuous improvement initiatives
by analyzing recurring issues and recommending practical improvements
Participate in
agile ceremonies
such as sprint planning, stand-ups, retrospectives, and design discussions
Monitor the performance of
existing internal systems and applications
as required
Required Skills & Qualifications
5–7 years of experience
in software testing with a strong focus on
performance and non-functional testing
Hands-on experience with
NeoLoad
for performance testing (test design, execution, and analysis)
Experience working with
performance test scripts and scenarios
in real-world applications
Basic hands-on experience with
AI-enabled testing tools or concepts
, such as:
AI-assisted test optimization, anomaly detection, or result analysis
Using AI features within testing tools or applying ML-based insights to testing outcomes
Basic knowledge of
Java or similar object-oriented programming languages
Solid understanding of
object-oriented programming concepts
Good understanding of
REST API concepts
, including request/response validation
Experience identifying performance issues related to
API, application, or infrastructure layers
Familiarity with
Agile / Scrum methodologies
and enterprise SDLC processes
Exposure to
cloud platforms
such as
AWS and/or OpenShift
is desirable
Proficient in
Microsoft Office
(Excel, Word, PowerPoint) for reporting and analysis
Strong analytical and problem-solving skills
Ability to work
independently
as well as collaboratively within cross-functional teams
Comfortable working in a
fast-paced, delivery-focused environment
Nice to Have
Exposure to performance testing in
cloud-native or microservices-based architectures
Awareness of monitoring and APM tools (e.g., basic metrics, dashboards, alerts)
Experience working on
healthcare, insurance, or highly regulated systems
(optional)
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
