Position
Overview
Join our team and grow your career with us.
We are a dynamic Site Reliability
Engineering(
SRE) team focused on improving the reliability and performance of data and analytics platforms.
We're
looking for a hands-on technologist with 3+ years of experience in application delivery or IT operations, eager to apply development skills to enhance system resilience and efficiency. You will be engaged in support activities with our Databricks enterprise platform,
assisting
users and troubleshooting Production issues with ETL pipelines.
As part of our mission to modernize IT operations,
you'll
contribute to automation efforts, reduce toil, and help build tools that provide early detection of issues across critical data pipelines. You will have the opportunity to explore and contribute to AI-driven project
initiatives
proactively improving the operational effectiveness and service reliability of our IT assets.
If you are passionate about continuous improvement, enjoy solving complex problems, and want to be a member of a forward-thinking team, consider being a part of Cigna's future by joining our team.
Responsibilities
Develop and
maintain
automation scripts to enhance operational strategy
Manage performance monitoring across our assets to ensure proper measuring, reporting, and
alerting on
anomalies and incidents
Collaborate with engineering and application delivery teams
in developing and testing automation of repetitive, manual efforts
Contribute to continuous improvement initiatives across the SRE practice
Contribute to team projects improving our operational strategy through AI integration
Track and document repeated incidents to
eliminate
recurring problems
Support of our Databricks user base and critical ETL pipelines
Qualifications
Required Skills
:
Strong skills in troubleshooting and documentation of operational procedures
Strong problem-solving skills
Experience with Agile
methodology
A desire to learn and grow your experience
Good communications skills
Required
Experienc
e
:
Bachelor’s degree or equivalent experience
11-13
years of experience as a Developer and exposed to
Distributed
Systems and Operational roles.
7
+
years
SQL experience.
Experience
in ETL technologies (Informatica/DataStage) and Oracle is a big plus
Experience with Data warehousing concepts
Experience with scripting and automation using
Python
Experience with
Shell
scripting
Familiarity with
SQL, Spark,
Pyspark
and working with Cloud Based data platforms like
Databricks
.
H
ands on experiences in some AWS t
echnologies like – Cloud Watch, Step Functions, Lambda, Glue, EC2, DynamoDB, SQS, ECS/EKS, Elastic Search, Elastic Cache, Airflow to name a few
Understanding of version control systems and experience using
Gitlab/
Github
Understanding of
Development Operations
and
Software Development Lifecycle
Understanding of ticketing systems
like
ServiceNow
Excellent problem-solving skills and attention to details
Location & Hours of Work
Full-time position, working
40 hours
per week. Expected overlap with US hours as appropriate
Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.