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Head - HR

at ShopSe

Mumbai, India Manager Posted 2026-05-14

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About this role

About the Role We are seeking an experienced and detail-oriented HR leader to drive the organization’s overall HR strategy, policies, and people operations. The role requires a strategic yet hands-on professional who can lead core HR functions, build strong people practices, manage a team, and partner with leadership to support business growth. The right candidate will be people-focused, organized, and eager to contribute to building a positive workplace culture. Key Responsibilities: • Develop and execute HR strategies aligned with business objectives • Design, review, and implement HR policies, processes, and organizational frameworks • Manage end-to-end HR generalist functions across the employee lifecycle • Lead talent acquisition planning, onboarding, employee engagement, and retention initiatives • Drive performance management, succession planning, and learning & development programs • Handle employee relations, grievance management, and conflict resolution • Ensure HR compliance with labor laws and company policies • Lead and mentor the HR team for smooth execution of HR operations • Partner with senior leadership on workforce planning, organizational development, and change management initiatives • Drive HR process improvements and maintain operational efficiency Skills & Competencies: • Strong experience in HR strategy, generalist functions and statutory requirements. • Excellent leadership, communication, and stakeholder management skills • Ability to balance strategic thinking with execution. • Ability to multitask and manage priorities effectively. • Problem-solving mindset and people-first approach. • Prior team handling experience is mandatory Qualification & Experience MBA/PGDM in Human Resources, Business Administration, or related field.

How to get this job at ShopSe

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