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Guest relationship executive

at TechXR

Rishīkesh, India ₹20K–₹30K Entry Posted 2025-11-27

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About this role

*Guest Relation Executive* Location: Rishikesh  Hotel:The Westin Resort & Spa, Himalayas Budget: 20k( fixed) + upto 10k ( incentives) Profile from hospitality background  About Us: We are a pioneering organization blending spirituality and technology by offering Virtual Darshan experiences through AR/VR technology.  Our mission is to make divine experiences accessible to devotees worldwide by partnering with temples, trusts, and hospitality establishments through our Durlabh Darshan platform. Job Overview: Join us in bringing the power of Virtual Reality to the hospitality sector!  We are seeking enthusiastic and customer-oriented individuals to handle VR-based Darshan experiences at our partner hotels. You’ll assist guests in using the devices, explain product details, and ensure a memorable and seamless experience. Key Responsibilities: Assist guests at partner hotels and guide them through VR-based Darshan experiences. Handle VR equipment operations smoothly and responsibly. Coordinate with the technical team for device setup or troubleshooting. Maintain daily records of guest interactions, feedback, and device usage. Deliver excellent customer service and uphold the brand’s reputation. Requirements: Tech-friendly and comfortable handling VR devices (training will be provided). Prior experience in hospitality, front office, or guest relations preferred. Polite, well-groomed, and professional in appearance. Excellent communication and interpersonal skills. Customer-focused mindset with a proactive and calm approach. Basic computer knowledge for record management and reporting. Flexible with work hours, including weekends and holidays.

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