Key Responsibilities:
Room Cleaning and Maintenance:
Clean and prepare guest rooms as per hotel standards.
Change bed linens, replenish toiletries, and restock amenities.
Inspect rooms for maintenance issues and report them to the supervisor.
Public Area Maintenance:
Clean and maintain lobbies, hallways, and other public areas.
Ensure high standards of cleanliness in all assigned areas.
Guest Interaction:
Address guest requests for additional items or cleaning services promptly.
Provide courteous and professional service to guests at all times.
Laundry Services:
Collect, deliver, and manage guest laundry as per hotel procedures.
Inventory Management:
Maintain housekeeping supplies and report shortages to the supervisor.
Ensure proper usage and storage of cleaning equipment and chemicals.
Hygiene and Safety Compliance:
Follow health and safety guidelines to ensure a safe working environment.
Adhere to hotel policies and procedures, including the handling of lost and found items.
Skills:
Attention to detail and a commitment to maintaining high standards of cleanliness.
Ability to work efficiently and manage time effectively.
Excellent communication and interpersonal skills.
Qualifications:
High school diploma or equivalent.
Previous experience in housekeeping is an advantage but not mandatory.
