We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team. As a GSA-Housekeeping, you will play a crucial role in maintaining the highest standards of cleanliness and comfort for our guests, ensuring their stay is exceptional from check-in to check-out.
Maintain impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and back-of-house areas
Ensure proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security
Interact with guests in a courteous and professional manner, addressing their needs and concerns promptly
Collaborate effectively with other departments to provide seamless service and enhance guest satisfaction
Prepare guest rooms, ensuring all amenities and supplies are properly stocked and meet quality standards
Follow lost and found procedures strictly and report any discrepancies immediately
Maintain and properly use all housekeeping equipment, supplies, and materials
Adhere to safety and hygiene protocols, reporting any potential hazards or maintenance issues
Participate in ongoing training programs to enhance skills and stay updated on industry best practices
Assist in maintaining inventory of cleaning supplies and linens, reporting low stock levels as needed
Diploma or Degree in Hotel Management, or equivalent qualifications
Strong attention to detail and ability to maintain high cleanliness standards
Excellent customer service skills with a guest-centric approach
Ability to work efficiently in a fast-paced environment
Knowledge of cleaning procedures, products, and safety protocols
Physical stamina to stand, walk, and perform cleaning tasks for extended periods
Flexibility to work different shifts, including weekends and holidays
Strong communication skills in English and local languages
Willingness to learn and adapt to new procedures and technologies
Knowledge of local customs and etiquette relevant to Jaipur, India
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Self-motivated and energetic
Must be well-presented and professionally groomed at all times
