Job Purpose:
The Growth Manager will lead the end-to-end lifecycle of warranty and damage protection programs. This role will be responsible for conceptualizing, pricing, and launching protection plans across a wide array of categories, including Electronics, Consumer Durables, Mobile, Laptops and new categories.
Product Innovation & Design
· Conceptualize and design comprehensive warranty, Annual maintenance contract and accidental damage protection plans.
· Draft detailed
Terms & Conditions (T&Cs)
· Expand product footprints into new categories.
2. Market Intelligence & Strategy
· Conduct frequent market surveys to identify evolving customer needs and competitive gaps.
· Maintain a "Competitor War Room" mindset—staying updated on the pricing, T&Cs, and service levels of industry.
· Act as the primary custodian for all product documentation and program health.
3. Commercials & Risk Management
· Develop robust
pricing models
based on loss-ratio analysis, repair costs, and market benchmarks.
· Identify potential underwriting risks and create "counter-measures" (deductibles, exclusions, or frequency caps) to ensure profitability.
4. Sales Enablement & Communication
· Transform complex technical products into
compelling sales pitches
and high-impact "One-Pagers."
· Create and deliver sophisticated PowerPoint presentations for internal stakeholders and external B2B partners.
· Work closely with the sales team to ensure they are equipped with the "Why" behind every product feature.
Desired candidate profile:
8
+ years of experience in device protection, Insurance, InsurTech, Extended Warranty, or Product Management within the Consumer durable, IT and Consumer Finance sector.
Analytical Prowess:
Ability to handle large data sets to derive pricing and risk-mitigation strategies.
Drafting Skills:
Exceptional command of the English language for drafting legally sound and easy-to-understand T&Cs.
Entrepreneurial Mindset:
Comfortable with ambiguity and passionate about building products from scratch.
Prior exposure to
Extended Warranty / AMC / Protection Plans
is mandatory
Worked with OEMs, service franchises, or repair networks.
