Define and execute the strategy for agentic AI across multiple people operations product areas (e.g., learning and development, performance, support services).
Lead the conceptualization and high-level design of innovative, AI-driven solutions, focusing on significant business value, user experience, safety and compliance.
Lead workshops and swarms with subject matter experts to analyze incumbent processes and redesign them into agentified workflows.
Establish key success metrics, measurement frameworks, and Return on Investment (ROI) models for AI solutions, partnering with Analytics teams to assess impact and value.
Lead effective partnerships and foster strong collaboration with the broader executive leaders (Director and VP) across teams to drive alignment, secure resources, and facilitate complex decision-making.
Minimum qualifications:
Bachelor’s degree or equivalent practical experience.
15 years of experience in program management, strategy, or operational transformation at an executive level.
5 years of experience in people management.
Preferred qualifications:
Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
Experience leading the strategy, development, and deployment of impactful AI/ML solutions in a business or consumer context.
Deep knowledge of global HR/people operations processes and service operations transformation.
Proven track record of driving large-scale, complex initiatives requiring extensive change management, executive stakeholder alignment across conflicting priorities, and execution at scale.
Proven track record of leading large-scale change initiatives, leading teams and managing executive stakeholders.
Passion and ability to organize highly complex information to structure decision-making and align executive stakeholders.
