#DFO&I2027
Customer
The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experience and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.
Position Summary
Managed Services Engineer I
I
or equivalent
As an experienced
Managed Services Engineer I
I
at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
Work you’ll do:
Build, optimize, and maintain web apps using Next.js and React (routing, rendering strategies, data fetching, caching).
Collaborate with client/business stakeholders, product managers, and designers to clarity requirements, define and review acceptance criteria, and deliver incremental value.
Create accessible, responsive UIs aligned to design systems; contribute reusable components and patterns.
Implement and maintain testing (unit/integration) using Jest and React Testing Library;
Collaborate in code review; enforce engineering standards (readability, maintainability, performance, security).
Integrate front ends with APIs (REST and/or GraphQL), authentication/authentication patterns, and content sources (as applicable).
Participate in Agile delivery (planning, standup, demos, retros) and provide estimates, delivery status, and risk/issue visibiilty.
Use GenAI tools (e.g., GitHub Copilot) to accelerate delivery while applying human verification, secure coding, and IP/data-handling rules.
The team:
Our
Digital Foundry Operate & Innovations
(DFO&I) team partners with organizations to rapidly design, build, and scale digital products and experiences that drive business growth and elevate customer engagement. As a multidisciplinary group of strategists, designers, engineers, and operations specialists, we deliver end-to-end solutions—from initial concept and agile development to ongoing digital operations—enabling clients to experiment, iterate, and scale digital initiatives with confidence and agility. We support clients across domains such as strategy, commerce, marketing, sales, and service, helping them realize their digital ambitions through flexible, scalable teams. Our expertise spans the full digital lifecycle, including customer research, experience design, platform development, content production, and marketing automation. By bridging the gap between strategy and execution, we empower organizations to achieve measurable outcomes and deliver exceptional customer experiences in an ever-evolving digital landscape.
Qualifications
Must Have Skills/Project Experience/Certifications:
with React and Next.js.
Strong proficiency in JavaScript (ES6+), HTML5, CSS3, and modern front-end patterns.
Proficiency with Git workflows and participating in CI/CD pipelines.
Solid automated testing experience with Jest and React Testing Library (writing and maintaining tests)
Working knowledge of web performance fundamentals (Core Web Vitals, bundle/runtime optimization).
Working knowledge of accessibility best practices (WCAG/ARIA).
Good to Have Skills/Project Experience/Certifications:
Next.js App Router, Server Components, SSR/SSG/ISR optimization experience.
API/auth experience (OAuth/OIDC, JWT, session management) and secure front-end practices (OWSAP Basics)
Observability experience (error tracking, logging, performance monitoring).
Participation in AI-assisted development pilots/trainings.
Education:
B.E./B.Tech/MCA/MBA/MS or equivalent.
Location:
Bengaluru/Hyderabad/Pune/Chennai
