#DFO&I2027
Customer
The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advan
ced analytic
s
, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experience and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.
Position Summary
Managed Services Engineer I
or equivalent
As an experienced
Managed Services Engineer I
at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
Work you’ll do
Build, optimize, and maintain web applications using Ember.js (routing, templates, components, services, data flow, performance)
Collaborate with client/business stakeholders, product managers, and designers to clarify requirements, define/review acceptance criteria, and deliver incremental value.
Create accessible, responsive user interfaces aligned to design systems; contribute reusable components and UI pattern
Implement and maintain automated testing (unit/integration/acceptance) using QUnit, Ember Test Helpers, and Ember CLI Mirage (as applicable).
Participate in code reviews; uphold engineering standards for readability, maintainability, performance, and security.
Integrate front ends with APIs and data sources using Ember Data (REST/JSON:API and/or GraphQL as applicable), including error handling and caching strategies.
Implement authentication/authorization patterns (sessions, tokens, route guards) and collaborate with back-end teams on secure integration.
Participate in Agile delivery (planning, standups, demos, retros) and provide estimates, delivery status, and risk/issue visibility.
Use GenAI tools (e.g., GitHub Copilot) to accelerate delivery while applying human verification, secure coding practices, and IP/data-handling rules.
The team:
Our
Digital Foundry Operate & Innovations
(DFO&I) team partners with organizations to rapidly design, build, and scale digital products and experiences that drive business growth and elevate customer engagement. As a multidisciplinary group of strategists, designers, engineers, and operations specialists, we deliver end-to-end solutions—from initial concept and agile development to ongoing digital operations—enabling clients to experiment, iterate, and scale digital initiatives with confidence and agility. We support clients across domains such as strategy, commerce, marketing, sales, and service, helping them realize their digital ambitions through flexible, scalable teams. Our expertise spans the full digital lifecycle, including customer research, experience design, platform development, content production, and marketing automation. By bridging the gap between strategy and execution, we empower organizations to achieve measurable outcomes and deliver exceptional customer experiences in an ever-evolving digital landscape.
Qualifications
Must Have Skills/Project Experience/Certifications:
4 - 4 years of hands-on
professional front-end experience, including production experience with Ember.js.
Strong proficiency in JavaScript (ES6+), HTML5, CSS3, and modern front-end patterns.
Solid understanding of Ember fundamentals: Ember CLI, routing, components, services, helpers/modifiers, and state management patterns.
Proficiency with Git workflows and participation in CI/CD pipelines.
Strong automated testing experience with QUnit/Ember testing (writing and maintaining tests).
Working knowledge of web performance fundamentals (bundle/runtime optimization, rendering performance, asset strategy).
Working knowledge of accessibility best practices (WCAG/ARIA).
Experience using code-assist/GenAI tools with an emphasis on correctness, security, and maintainability.
Good to Have Skills/Project Experience/Certifications:
Experience with TypeScript in Ember applications.
Familiarity with modern Ember patterns (e.g., Octane, Glimmer components, tracked properties).
GraphQL experience and/or schema-driven UI development.
Authentication and secure front-end practices (OAuth/OIDC, JWT/session management; OWASP basics).
Observability experience (error tracking, logging, performance monitoring, RUM).
Experience upgrading legacy Ember apps, dependency management, and codemods.
Participation in AI-assisted development pilots/trainings.
Education:
BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university
Location:
Bengaluru/Hyderabad/Pune/Chennai
