Oversee daily food and beverage operations, ensuring seamless service delivery, quality standards, and cross-departmental coordination for exceptional guest experiences
Develop and execute strategic F&B initiatives that drive profitability, customer satisfaction, and brand reputation
Supervise, train, mentor, and evaluate F&B staff, fostering a collaborative and motivated team environment with constructive performance feedback
Implement and maintain food safety protocols, ensuring full compliance with FSSAI regulations and industry standards
Analyze operational metrics and customer feedback to identify improvement opportunities and implement corrective actions
Resolve operational challenges and customer concerns with transparency and decisiveness
Proficiency in food and beverage operations management and hospitality best practices
Excellent leadership and team management capabilities with proven staff training experience
Advanced customer service orientation and problem-solving abilities
Proficiency with Point of Sale (POS) systems and restaurant management software
Strong organizational and time management skills with ability to multitask in fast-paced environments
Excellent written and verbal communication skills in English
Bachelor's degree in Hospitality Management, Business Administration, Hotel Management, or related field
