At Kapture CX, we are looking for a Revenue Manager in our Finance team.
Who are we?
Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance Industries, The Coca-Cola Company, BigBasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.
Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.
What is this role all about?
As a Revenue Manager, you will own strategic customer revenue operations across closures, renewals, collections, and contract structuring for enterprise accounts. You will work closely with leadership and senior customer stakeholders to ensure strong revenue continuity, commercial governance, and long-term customer partnerships in a fast-paced SaaS environment.
Sounds interesting?
Here’s a more detailed description of what you will do in this role:
You will drive customer closures, renewals, collections, and commercial continuity for strategic enterprise accounts
You will work closely with finance, sales, legal, and customer success teams to streamline revenue operations and reduce revenue leakage
You will lead high-stakes conversations with senior customer stakeholders around commercials, payment terms, escalations, and renewals
You will support contract structuring and commercial negotiations aligned with business and financial objectives
You will strengthen collections governance and work closely above the AR function to improve operational efficiency and customer continuity
This is a Bangalore-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.
What does success look like in this role?
You are able to build strong customer relationships while driving predictable collections, seamless renewals, and sustainable revenue growth across strategic accounts.
What would make you a good fit for this role?
Here are the basic requirements:
You have 8+ years of experience in revenue management, commercial finance, customer finance operations, or related functions
You have experience managing enterprise customer relationships and commercial discussions
You are comfortable handling collections, renewals, and contract structuring independently
You possess strong communication, negotiation, and stakeholder management skills
What are the most critical skills for this role?
You can confidently manage senior customer stakeholders and high-value commercial conversations
You have strong expertise in collections management, renewals, and revenue continuity processes
You are capable of balancing customer relationships with business priorities and financial objectives
You bring a structured and execution-focused approach towards operational problem-solving
You will have an advantage if you:
You have prior experience in SaaS, technology, or high-growth startup environments
You have worked in founder’s office finance or strategic commercial finance roles
You have experience working closely with enterprise customers and leadership teams
You can drive process improvements and scalable revenue governance frameworks
Why should you be interested?
Here’s what you will gain from this role:
Opportunity to own strategic enterprise revenue operations in a rapidly scaling SaaS company
High visibility and collaboration with leadership and cross-functional teams
Exposure to large enterprise customers and high-impact commercial negotiations
A chance to build scalable revenue and customer continuity processes in a fast-growing AI-first organization
Does this sound like you?
Click the Apply button to let us know!
