ABOUT COMPANY
Blitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock the growth of new-age eCommerce brands by making Same-Day delivery more convenient, reliable & affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty & Personal Care and Healthcare; helping them with 30% - 40% increase in their website conversions & increasing retention by 2x by providing best in class experience.
ABOUT THE ROLE
We are looking for a detail-oriented and proactive Finance Associate to join our Accounts Receivable team. The incumbent will play a central role in managing the end-to-end AR cycle, with a strong focus on dispute resolution, working capital management, and client relationship management. This position requires someone who is comfortable working cross-functionally across finance, operations, and sales teams, and who can communicate effectively with external clients to resolve billing discrepancies in a timely and professional manner.
KEY RESPONSIBILITY AREAS (KRAS)
Dispute Handling & Resolution
Own the end-to-end resolution of AR disputes — investigate root causes, coordinate internally, and close within SLAs.
AR Management
Prepare AR aging reports, support collections, and track outstanding receivables to optimise working capital.
Client-Facing Communication
Serve as supporting point of contact for billing queries, dispute escalations, and reconciliation discussions.
Reporting & Analytics
Produce regular MIS reports on dispute status, collection efficiency, and aging analysis for management review.
ROLES & RESPONSIBILITIES
Manage and resolve billing disputes raised by clients — ensuring timely acknowledgement, investigation, and closure within agreed turnaround times.
Prepare detailed AR aging reports, working capital schedules, and cash flow projections on a weekly and monthly basis.
Liaise directly with client finance and procurement teams to reconcile outstanding invoices and negotiate payment timelines where required.
Coordinate with internal stakeholders — sales, operations, and legal — to gather supporting documentation for dispute resolution.
Monitor unapplied receipts, short payments, and deductions, and ensure correct allocation in the ERP system.
Prepare dispute trackers and maintain accurate records in line with audit and compliance requirements.
Assist in month-end close activities including AR reconciliation, bad debt provisioning, and accrual entries.
Identify recurring dispute patterns and proactively recommend process improvements to reduce dispute frequency.
Support statutory audits and internal reviews by providing relevant documentation and schedules.
REQUIRED SKILLS & COMPETENCIES
Sound understanding of accounts receivable, invoicing, credit control, and working capital concepts.
Hands-on experience in handling client disputes, debit/credit note processing, and account reconciliation.
Proficiency in MS Excel (pivot tables, VLOOKUP, dashboards) and working knowledge of ERP systems (SAP, Oracle, or equivalent).
Strong written and verbal communication skills for professional client-facing interactions.
Ability to manage multiple open disputes simultaneously with a structured, detail-oriented approach.
Analytical mindset with comfort in working with large data sets and financial reports.
Team player with a proactive attitude and the ability to work effectively under deadline pressure.
QUALIFICATIONS & REQUIREMENTS
Education
B.Com (Hons.) / B.Com; MBA in Finance preferred
Experience
1–2 years in Accounts Receivable, Finance Operations, or a related finance role
Technical Skills
MS Excel (advanced), ERP systems (SAP / Oracle or equivalent)
Language
Excellent written and spoken English; additional languages are a plus
PREFERRED ATTRIBUTES
Prior experience in a shared services, BPO, or corporate finance environment with exposure to dispute management and client collections.
Familiarity with SLA-driven AR processes and structured dispute resolution frameworks.
Exposure to cross-border invoicing and multi-currency AR will be an advantage.
