We are seeking an enthusiastic and detail-oriented F&B Executive to join our dynamic team in Chennai, India. In this pivotal role, you will oversee the daily operations of our food and beverage outlets, ensuring exceptional service quality, guest satisfaction, and operational excellence. You will lead a talented team while maintaining the highest standards of food preparation, beverage service, and customer engagement. This is an excellent opportunity for a motivated professional to make a meaningful impact in a fast-paced hospitality environment.
Supervise, plan, coordinate, and control all F&B department activities, ensuring seamless operations across all outlets
Maintain strict adherence to standard recipes and quality standards for all beverages and food items prepared and served
Address guest complaints, requests, and inquiries promptly and professionally, ensuring maximum satisfaction and loyalty
Develop and motivate team members to foster a collaborative, high-performing culture that promotes teamwork and professional growth
Establish and maintain effective coordination with all departments to maximize cooperation, productivity, and guest service excellence
Train team members on established procedures, safety protocols, and best practices in food handling and service standards
Analyze and optimize resource utilization to identify cost-effective solutions while maintaining quality and service standards
Prepare and maintain accurate F&B inventory journals, opening and closing stock records, and requisitions in accordance with established par stock levels
Upgrade and stay current with industry trends, innovative practices, and new equipment in food and beverage preparation and service
Develop and implement strategic marketing initiatives, seasonal menus, special promotions, and festival offerings to drive sales volume and revenue growth
Ensure daily setup of equipment and mise-en-place arrangements in compliance with service policies and operational standards
Maintain comprehensive knowledge of wines, cocktails, beverage mixing techniques, and diverse cuisines to guide team and enhance guest experiences
Monitor cleanliness, organization, and maintenance of bar counters, cabinets, shelves, service pantries, and all operational areas
Collaborate with management on budgeting, financial planning, and performance metrics to support organizational profitability
Ensure compliance with food safety regulations, hygiene standards, and all organizational policies and procedures
**Required Qualifications:**
Hotel Management Degree or Diploma
Minimum 2-3 years of relevant F&B operations or supervisory experience in a hospitality setting
Proficiency in English (reading, writing, and oral communication)
Working knowledge of MS Excel, Word, and PowerPoint
Strong communication and interpersonal skills with a customer-focused approach
Demonstrated ability to work effectively in team environments and contribute collaboratively
Service-oriented mindset with exceptional attention to detail
Self-motivated, energetic, and goal-oriented professional approach
Professional presentation and grooming standards at all times
Knowledge of food safety regulations and hygiene standards
Experience with F&B inventory management and cost control
**Preferred Qualifications:**
Additional certifications in Food & Beverage management or hospitality
Knowledge of local languages and understanding of Chennai's culinary market
Working knowledge of wines, cocktails, and beverage mixing techniques
Experience with vendor management and supplier relationships
Proficiency with F&B management software or point-of-sale systems
Demonstrated leadership and people management experience
Problem-solving and conflict resolution capabilities
Experience in revenue optimization and sales growth initiatives
