The Senior Executive in the Return & Recovery Management department is responsible for overseeing the return and recovery processes, ensuring efficient handling of returns and maximizing recovery of assets. This role requires strong analytical skills, attention to detail, and the ability to work collaboratively with cross-functional teams.
Roles and Responsibilities:
Manage the end-to-end return and recovery processes
Analyze data to identify trends and opportunities for improvement
Collaborate with internal teams to streamline processes and enhance recovery rates
Monitor and report on key performance indicators related to returns and recovery
Develop and implement strategies to minimize returns and maximize recovery
Qualifications:
Bachelor's degree in Business, Finance, or related field
1+ years of experience in Return & Recovery Management
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Proficiency in data analysis tools and Microsoft Excel