Key Responsibilities:
Training Delivery:
Conduct engaging, practical, and interactive training sessions for dealership staff, including sales executives and service advisors.
Be a part of the development process and deliver product, process, and customer engagement training tailored to client.
Customizing Training Content: and Delivery Methodologies:
Update relatable and immersive training modules.
Focus on features and performance
Stakeholder Engagement:
Collaborate with dealership teams, regional managers, and brand representatives to ensure seamless training delivery.
Provide feedback on dealership performance and suggest actionable insights for improvement.
Learning App Usage & Performance:
Trainers will be responsible for managing the Learning App's usage and monitoring its performance within their respective circles or zones.
Qualifications
•Graduation in BE
• Working knowledge in MS Office
• Minimum 5 years of sales training experience. Preference will be given to the person having sales training exposure in 3W Industry.
• Fluent in respective regional language
Desired Skills & Competencies
Strong facilitation and presentation skills
Ability to engage adult learners in a dealership environment
Knowledge of automotive sales, service processes, and customer experience
Stakeholder management and communication skills
Data-driven mindset for tracking learning app performance
Flexibility to travel within assigned region/circle
MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.
