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Engineer III-IT

at Anblicks

Hyderabad, India Mid Posted 2026-03-09

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About this role

4–6 years of experience in IT support, with at least 1–2 years in an L2 role . Strong knowledge of: Windows 10/11, macOS Microsoft 365 (Exchange Online, Teams, SharePoint, Intune) Active Directory, Group Policy, DNS, DHCP Networking (LAN/WAN, TCP/IP, VPN, firewall basics) Experience with ITSM ticketing tools (ServiceNow, JIRA, ManageEngine, etc.). Familiarity with security practices (endpoint protection, patch management, MFA). Basic understanding of virtualization (VMware/Hyper-V) is a plus. Strong troubleshooting hardware skills. Excellent communication and customer service skills. Qualifications Bachelor’s degree in Computer Science / Information Technology (preferred). Relevant certifications: MCSA, Microsoft 365 Certified, ITIL Foundation, CCNA, CompTIA Security+ (preferred). Soft Skills Strong problem-solving attitude with ownership of issues until resolution. Ability to work independently as well as part of a team. Good documentation and reporting skills. Ability to prioritize tasks in a fast-paced environment.

How to get this job at Anblicks

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