Email QA and Production Specialist [Fixed term contract- 12 months]

Location: Bangalore/ Mumbai/ Gurgaon At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.  The Owned In-House Agency Team supports the LinkedIn Owned Media team, which leads channel strategy, prioritization, and performance across Email and LinkedIn Ads. This team partners closely with Owned Media to bring campaigns to life at scale, ensuring high-quality execution and operational excellence across a complex portfolio. This includes driving execution of campaign builds, QA, and reporting insights based on the Owned Media team's strategy and priorities. This team also plays a key role in enabling efficiency and consistency through the use and enablement of technology, automation, and tooling -- delivering impact through execution, scalability, and continuous improvement within a high-performing marketing organization.  We are seeking an email production expert on our team who would be responsible for the QA of all workflows and campaigns in Adobe Campaign before deployment. This role is responsible for translating campaign requirements into fully functional workflows and ensuring all campaigns meet high standards of quality, accuracy, and performance. This individual will also QA emails produced by other production specialists across the team, owning the validation process for email campaigns and workflows.  This role requires strong technical expertise, precision, and a high bar for quality.  Key Responsibilities  Campaign Development & Execution  Build, configure, and deploy email campaigns and automated workflows in Adobe Campaign based on defined requirements   Translate campaign briefs into functional workflows, including audience segmentation, scheduling, and personalization logic   Ensure campaigns are set up to execute accurately across lifecycle stages (batch and triggered sends)   Ensure campaigns meet SLA requirements for delivery timelines and quality standards   Monitor campaign setups for risks or inconsistencies prior to launch   Support troubleshooting and resolution of deployment or workflow issues  Quality Assurance   QA email campaigns and workflows across the team   Execute comprehensive QA processes, including:   Functional validation (logic, triggers, segmentation)   Content accuracy (copy, links, personalization tokens)   Rendering and responsiveness across devices and email clients  Flag root causes of errors and recommend preventative measures to reduce recurring issues   Cross-Functional Collaboration  Partner with campaign managers and Owned Media team to clarify requirements and ensure readiness for execution   Provide clear feedback on feasibility, dependencies, and timelines based on technical requirements   Communicate QA findings and required fixes in a clear, actionable manner     Basic Qualifications  4+ years experience in email marketing operations and development  Experience of Adobe Campaign   Experience of HTML/CSS  Experience with Quality Assurance  Preferred Qualifications BA/BS degree or equivalent professional experience required.  Experience with owning or contributing to QA processes for email or marketing automation programs  Strong written and verbal communication skills in English  Strong proficiency in Adobe Campaign workflow configuration, targeting, and deployment  Working knowledge of:  HTML/CSS for email development and troubleshooting  Email rendering best practices across clients (e.g., Outlook, Gmail, mobile devices)  Familiarity with personalization logic, dynamic content, and audience segmentation  Experience using QA and testing tools (e.g., Litmus) is a plus  Exceptional attention to detail and a strong quality mindset  Ability to follow structured processes while identifying opportunities for improvement  Strong problem-solving skills with a proactive approach to identifying and mitigating risks  Ability to manage multiple campaigns and deadlines in a fast-paced environment  Suggested skills Quality Assurance  Adobe Campaign  Workflow Configuration  HTML/CSS  Email Testing  India Disability Policy  LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf Global Data Privacy Notice for Job Candidates ​ Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.