JOB SUMMARY:
We are seeking a highly skilled Dynamics 365 CRM Developer Lead to oversee the design, development, and delivery of solutions within the Microsoft Dynamics 365 Customer Engagement (CE/CRM) platform. The ideal candidate will have strong hands-on technical experience, leadership capabilities, and a proven ability to collaborate with business and technical stakeholders to deliver scalable, high-performing CRM solutions.
JOB RESPONSIBILITIES:
Lead the design, development, and implementation of Dynamics 365 CRM solutions across modules such as Sales, Customer Service, and Marketing.
Architect and customize CRM entities, forms, views, dashboards, and business process flows.
Develop and maintain plugins, custom workflows, Power Automate flows, and client-side scripts using JavaScript and C#.
Integrate Dynamics 365 with external systems using Azure services, Power Platform, and REST APIs.
Define and enforce coding standards, best practices, and DevOps processes within the CRM team.
Provide technical leadership and mentorship to developers and junior team members.
Collaborate with business analysts and solution architects to translate business requirements into scalable technical solutions.
Manage solution deployments, environment configurations, and release management using Azure DevOps.
Conduct code reviews, troubleshoot complex issues, and ensure high-quality delivery.
Stay updated with the latest Dynamics 365 and Power Platform capabilities to recommend enhancements and optimizations.
JOB QUALIFICATIONS:
Bachelor’s degree in Computer Science, Information Technology, or related field.
8+ years of experience in Microsoft Dynamics CRM / Dynamics 365 CE development, with at least 2–3 years in a lead or senior developer role.
Proficient in:
Core Technologies: C#, .NET, JavaScript, TypeScript, HTML, CSS
Dynamics 365 Tools: Plugins, Workflows, Actions, Business Rules, Power Automate, Power Apps
Data Management: Data migration, DataVerse, SQL Server, FetchXML, OData
Integration: Azure Logic Apps, Azure Service Bus, API development, and integration frameworks
Source Control & CI/CD: Azure DevOps, Git
Strong understanding of CRM solution architecture, ALM, and deployment practices.
Experience in configuring and extending Power Platform components.
Excellent communication, problem-solving, and leadership skills.
