Director – Business Process Excellence & Audit Governance
About the Role
We are looking for a
passionate and driven Director, BPI Technology
who thrives on solving complex business challenges and enabling enterprise-wide process transformation across Operations and Corporate functions (Finance, HR, IT Systems). This is a high-impact
individual contributor role
that combines strategic advisory capability with hands-on solution delivery, driving process improvement through BPM platforms, workflow enablement, analytics, and AI.
Key Responsibilities
Lead end-to-end delivery of enterprise-wide BPI initiatives, from process assessment and solution design through implementation and optimization
Define and execute process improvement strategies aligned with business priorities, ensuring standardization, efficiency, and control
Identify teams and functions that currently operate without structured workflow tools, and enable adoption of no-code/low-code BPM platforms to bring discipline, transparency, and traceability into their processes
Design, configure, and implement workflow solutions using BPM platforms, including system integrations and data flows
Develop dashboards, reporting frameworks, and analytics solutions (e.g., Power BI) to enable data-driven decision-making
Embed governance, internal controls, and audit-ready documentation within process and system design to ensure SOX/ITGC compliance
Drive AI-led BPI initiatives to enhance process intelligence and operational effectiveness
Partner with cross-functional stakeholders across Operations, Corporate Systems, Finance, and Technology to align solutions with enterprise objectives
Provide strategic and consultative guidance on process optimization, technology adoption, and change management
Experience & Background
15+ years
of progressive experience in business process improvement, process transformation, or technology-enabled consulting
Experience in a management consulting or strategy advisory environment is mandatory
, with demonstrated ability to structure complex problems, design solutions, and drive execution independently
Proven track record of engaging with
senior leadership and CXO-level stakeholders
, as well as operational and technical teams
Strong domain exposure in
Technology, CPG, FMCG, or Data & Analytics
industries preferred
Education
Graduate degree required;
MBA or Post-Graduate qualification preferred
Technical & Functional Competencies
Strong expertise in
BPM/workflow platforms
and
no-code/low-code tools
for process enablement
Hands-on capability in building
analytics and reporting solutions
(e.g., Power BI, advanced Excel)
Experience in
system integration design
(APIs, data flows) across enterprise applications
Working knowledge of
AI/ML applications
in process improvement contexts
Solid understanding of
governance, risk, and compliance frameworks
, including SOX/ITGC controls
Certifications (Preferred)
Lean Six Sigma –
Black Belt or Master Black Belt
Certified Business Process Professional (CBPP) or equivalent
Audit-related certifications (e.g., CISA, CIA)
What We Expect
Strategic mindset with execution discipline
– ability to define the "what" and deliver the "how"
Consulting-grade communication
– structured thinking, executive-ready deliverables, and stakeholder influence at all levels
Hands-on versatility
– equally comfortable defining a transformation roadmap and configuring a workflow or dashboard
Enablement focus
– ability to identify unstructured, tool-less processes and bring them onto scalable BPM/workflow platforms
Governance-first approach
– solutions designed with auditability, compliance, and control embedded by default
Innovation orientation
– proactive adoption of AI and emerging technologies to drive continuous improvement
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the
https://nielseniq.com/global/en/news-center/diversity-inclusion
