Job Description
Group / Deputy Manager | AI Engineering – Conversational AI & Data Products (6–12 Years)
Overview`
Function Overview
The AI Engineering function is focused on building next-generation conversational AI platforms that enable natural language interaction with enterprise data products for global pharmaceutical organizations. The team develops scalable AI systems that sit on top of commercial analytics data, enabling business users to query, explore, and derive insights through LLM-powered conversational interfaces.
This function partners closely with Commercial Analytics, Data Engineering, Product, and Business stakeholders to transform traditional dashboards into AI-native, decision intelligence systems.
The role sits within the Conversational AI & Data Products team, responsible for designing and deploying LLM-driven interfaces, retrieval systems, and AI agents that interact with governed enterprise data.
Roles and Responsibilities
Design and develop conversational AI systems that enable natural language access to commercial analytics data products
Build and deploy LLM-powered pipelines (RAG, agents, copilots) for querying structured and semi-structured enterprise data
Translate business questions into AI workflows (e.g., KPI retrieval, root-cause analysis, anomaly explanation, trend summarization)
Develop semantic-aware retrieval layers integrating data warehouses (e.g., Snowflake, Databricks) with LLMs
Engineer prompt frameworks, embeddings, and context management pipelines to improve response accuracy and grounding
Implement NL-to-SQL / NL-to-metrics translation systems aligned with governed semantic layers
Collaborate with Data Engineering and BI teams to ensure AI readiness of data products (metadata, lineage, KPI logic, ontologies)
Build multi-turn conversational agents supporting follow-ups, drill-downs, and contextual reasoning
Develop automated narrative generation systems for KPI insights and business storytelling
Design and implement evaluation frameworks for LLM outputs (accuracy, hallucination control, explainability)
Ensure solutions are scalable, secure, and compliant with enterprise governance and data privacy standards
Optimize performance and cost of LLM systems (latency, token usage, caching strategies)
Partner with product and business teams to identify and prioritize high-impact AI use cases
Contribute to platform architecture, reusable components, and internal AI frameworks
Mentor junior team members and contribute to AI engineering best practices
Core Competencies
Technical Skills
Strong experience in LLM application development (e.g., GPT-based systems, open-source LLMs)
Hands-on with RAG (Retrieval-Augmented Generation), vector databases, and embeddings
Experience building NL-to-SQL / semantic query systems
Proficiency in Python (preferred) and/or backend engineering (APIs, microservices)
Experience with LangChain, LlamaIndex, or similar orchestration frameworks
Familiarity with Databricks, Snowflake, or modern data platforms
Strong SQL skills and understanding of analytical data modeling
Knowledge of semantic layers, ontologies, and KPI frameworks
Experience with API integration and scalable AI system deployment (cloud: AWS/Azure/GCP)
Understanding of LLM evaluation, guardrails, prompt engineering, and hallucination mitigation
Domain & Functional Knowledge
Familiarity with enterprise data products and BI ecosystems
Ability to translate business questions into AI-driven analytical workflows
Understanding of data governance, lineage, and compliance requirements
Behavioral & Professional Skills
Strong problem-solving with a systems-thinking mindset
Ability to work across AI, data engineering, and business teams
Strong communication skills to explain AI system behavior and limitations
Ownership mindset with ability to drive end-to-end AI solutions
Adaptability to rapidly evolving LLM and AI ecosystems
Focus on quality, scalability, and user-centric design
Must-Have Skills
Experience building LLM-based applications (RAG, copilots, or agents)
Strong Python + SQL skills
Hands-on experience with vector databases and embeddings
Understanding of semantic data models and KPI-driven analytics
Experience integrating AI with enterprise data platforms
Strong communication and documentation skills
Good-to-Have Skills
Experience with NL-to-SQL or conversational BI systems
Exposure to multi-agent systems or autonomous AI workflows
Familiarity with Databricks, MLflow, or AI notebooks
Experience in pharma or healthcare analytics
Knowledge of model fine-tuning, LoRA, or domain adaptation
Exposure to AI explainability frameworks and governance
Education
Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, or related field
Strong foundation in machine learning, NLP, or distributed systems
Preferred QualificationsExperience with cloud platforms such as AWS, Azure, or GCP.Knowledge of MLOps, CI/CD pipelines, and containerization tools like Docker/Kubernetes.Familiarity with databases, vector databases, and data engineering workflows.Exposure to LLMs, NLP, or Generative AI frameworks is a plus.Educational QualificationBE / BTech / MCA / MTech in Computer Science, Engineering, or a related field.