Job Title: Operations & Maintenance (O&M) Coordinator
Job Description:
As an Operations & Maintenance (O&M) Coordinator based at the Head Office (HO), you will play a crucial role in facilitating the smooth and efficient functioning of multiple project sites by coordinating routine O&M activities, managing breakdowns, handling handover-takeover (HOTO) processes, overseeing vendor relationships, liaising with various departments, addressing client queries, and preparing management information system (MIS) reports.
Key Responsibilities:
Coordinating Routine O&M and Breakdown Activities:
Liaise with site in-charges to schedule and coordinate routine maintenance activities, including inspections, servicing, and repairs, across all project sites.
Act as a central point of contact for reporting and managing breakdowns or emergencies, ensuring timely resolution and minimal downtime.
Maintain records of O&M activities, including work orders, maintenance logs, and equipment performance data.
HOTO Activities between Project and O&M:
Facilitate smooth handover and takeover (HOTO) processes between project development teams and O&M teams for newly commissioned sites.
Ensure all relevant documentation, manuals, and training materials are provided to O&M teams for effective site management post-commissioning.
Vendor Management and Coordination:
Manage relationships with external vendors, contractors, and service providers involved in O&M activities, including negotiating contracts, monitoring performance, and resolving issues.
Coordinate procurement of spare parts, consumables, and specialized services required for O&M activities, ensuring cost-effectiveness and timely delivery.
Collaboration with Different Departments:
Collaborate with various internal departments such as engineering, procurement, logistics, and finance to ensure seamless coordination and support for O&M activities.
Facilitate communication and information sharing between different departments to address operational challenges and optimize resource allocation.
Client Interaction and Query Handling:
Serve as a primary point of contact for client queries and concerns related to O&M activities, ensuring timely responses and resolution of issues.
Maintain positive relationships with clients by providing regular updates on O&M performance, addressing feedback, and proactively identifying opportunities for improvement.
Preparing MIS Reports:
Compile and analyze data from multiple project sites to prepare comprehensive management information system (MIS) reports, highlighting key performance indicators (KPIs), operational trends, and areas for improvement.
Present MIS reports to management, providing insights and recommendations to support decision-making and strategic planning initiatives.
Requirements:
Bachelor's degree in Engineering, Business Administration, or related field. Additional qualifications in project management or operations would be beneficial.
Proven experience in operations and maintenance coordination, preferably in the renewable energy or infrastructure sector.
Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal teams, external stakeholders, and clients.
Proficiency in MS Office applications (Excel, Word, PowerPoint) and experience with database management systems for generating reports and analyzing data.
Detail-oriented mindset with a focus on accuracy and quality in documentation and reporting.
Ability to adapt to changing priorities and work independently with minimal supervision.
Willingness to travel occasionally to project sites as required.
