The Application / Data Operations Support Analyst is responsible for the operational support and coordination of data synchronization activities between Aravo (third‑party due diligence / onboarding) and several SAP Systems
This role acts as the ongoing technical and operational interface between Data Sync Operations, platform owners, and stakeholders to ensure stable data flows, audit readiness, and transparency once the solution goes live.
Key Responsibilities
Data Sync Operations Support
Support ongoing data synchronization activities between Aravo and downstream SAP systems.
Ensure data produced during onboarding and due diligence processes is correctly received, stored, and sent to SAP systems.
Act as a knowledgeable support contact for data sync operations issues during steady-state operations.
Monitoring & Validation
Perform regular checks on received files and datasets (content, structure, completeness).
Validate that expected data fields and due‑diligence content are available as designed from Aravo and SAP systems
Identify gaps or inconsistencies in the data and coordinate investigation.
Issue Coordination & Escalation
Serve as the first operational escalation point for data‑related questions or problems.
Coordinate with:
SAP Admins
Local country business sponsors
Aravo admins
Reporting / analytics stakeholders
Track issues until resolution; ensure clarity on ownership
Audit & Compliance Support
Support audit‑related and monitoring requirements tied to due diligence and onboarding.
Ensure data handling and availability align with audit expectation.
Documentation & Knowledge Sharing
Contribute to documenting:
File structures and data content expectations
Known limitations or dependencies in the Aravo → SAP data flow
Operational procedures and lessons learned
Help establish a single shared repository (e.g., SharePoint) for operational documentation, files, and reporting artifacts.
Stakeholder Communication & Governance
Participate in regular recurring touchpoints (e.g., bi‑weekly follow‑up meetings) to:
Share status updates
Review open topics
Track progress from one period to the next
Provide transparency on current state, issues, and next steps to all involved parties.
Required Skills & Experience
Technical & Functional Skills
Experience supporting enterprise data integrations or data pipelines
Understanding of:
File‑based data exchanges
Data validation and reconciliation
Reporting and analytics consumption
Familiarity with compliance, onboarding, or due‑diligence data is a strong plus
Tools & Platforms
Experience working with:
SaaS enterprise platforms
Power automate & BI / reporting environments
SharePoint or similar collaboration platforms
Ability to interpret technical information shared by architects or developers
Operational & Soft Skills
Strong coordination and communication skills across technical and non‑technical teams
Comfortable working in ongoing operational modes, not just project phases
Structured, detail‑oriented, and able to track topics across meetings
Proactive in clarifying open questions and ownership
Working Model
Ongoing support role aligned to Data Sync Ops
Participation in regular status and coordination meetings
Close collaboration with platform experts and data stakeholders
Focus on stability, transparency, and readiness post go‑live
Work in CET time zone
