Data Management-Specialist Manager-Hyderabad

Specialist Manager- Data Management - Deloitte Support Services India Private Limited We are looking for professionals with strong accounting skills, who are looking forward to making a career in the Finance field. This is a dynamic opportunity for a high-energy professionals to be part of the Finance team supporting Global businesses and member firms Work you’ll do The key job responsibilities include the following: Functional Expertise: • In the role of a catalyst, exemplify a comprehensive grasp of all accessible data related to clients, vendors, personnel, entities, and opportunities. Capacity to navigate and comprehend information to facilitate informed decision-making and strategic actions. By displaying an in-depth understanding of these datasets to address business challenges and harnessing opportunities across various dimensions • Possessing the ability to collect and document intricate client requirements offering proficient user support, play a pivotal role in bridging the gap between client expectations and operational execution. Adeptness in understanding complex to capture project specifications accurately, develop tailored solutions that align with client objectives, troubleshooting issues, providing guidance, and enhancing the overall user experience.• Comprehensive management of a team to support Member firms in effectively organizing and categorizing their information within Deloitte systems. This encompasses the cultivation of best practices and the propagation of consistent processes, collective knowledge and methodologies sharing, enhancing efficiency, collaboration, and alignment across various platforms through established standards and optimized workflows.     • Build a high-performing team through a strategic blend of periodic reviews, SMART goal sharing, and the formulation of tailored developmental plans. Eestablish clear performance benchmarks that drive motivation and accountability. • Actively foster an environment of ongoing improvement by motivating Cluster leads, AMs and DMs to consistently pinpoint opportunities for enhancement. Identify areas within their respective domains for refinement, proactive problem-solving, facilitate the evolution of practices and processes. • Implement overall group strategy to team level by formulating clear steps so firm wide goals and objectives are met.                                                                                                                         • Has proven success and 10+ years of experience in Entity Data Management processes and procedures that include managing Client Data Profiling effort like inspecting data for errors, inconsistencies, redundancies and incomplete information. • Has proven knowledge and 8+ years of experience in Data Quality Management/ Quality Control including Data Cleansing processes and procedures that include managing Client Data Profiling effort monitoring, and quality control cleansing capabilities aimed at improvement of the level of trust that leaders and practitioners have in the data. • Design and manage the implementation end-to-end Data updating techniques to validate and enhance Firm’s client master that involves finding, evaluating and integrating additional sources of information. • Has proven success using CDI methodologies to design, implement, and improve the Client Data Hub by managing efforts to intelligently match, merge and link information from various data source; to develop and maintain internal to external data point-to-point links;  to receive and process adds, deletes, and changes related to internal and external data sources and to propagate these changes through our Client Data Hub. • Has proven success in Client Segmentation techniques to classify and segment clients using the Market Refresh (Parent Client population, attributes, & hierarchy); improve parent client industry classification etc. • Expert knowledge on internal and external platforms and information sources (Eg: Salesforce, ServiceNow, MDM Informatica, D&B Hoovers, Compustat, EDGAR, MergerStat, etc.) • Has 8+ years of relevant experience in implementing advanced Data Architecture concepts that includes Implementing Change Data Capture (CDC) techniques; process for capturing master data across multiple time horizons; maintain the Firm’s dimensional hierarchies; to normalize and develop multi-dimensional data models. • Has 8+ years of relevant experience in using BPI methodologies (e.g., V-Model, DMAIC, Six-Sigma, Agile, Lean) to optimize utilization, increase throughput (workflow), and improve quality. • Make significant enhancements to existing complex data management, research and workflow methodologies. • Actively cultivate expertise across various domains, positioning yourself as a Subject Matter Expert (SME) in multiple areas through comprehensive learning and exploration, gaining mastery over diverse subjects. Should be go-to resource for intricate queries, solutions, and informed guidance. • Assists in data management, governance, and data quality of master data requirements with other functional data owners to ensure functional master data integrity across multi-subject systems is consistent and meets stated business rules and requirements. • Experience in master data governance strategy, processes, and operations. Knowledge of master data management and governance leading practices (data governance, data modeling, data quality, data lineage, master data management, metadata management, data analytics etc.). • Establish new sub-processes for enhancement/improvement of the processes. • Proven business acumen, including ability to communicate across all levels of an organization, ability to work across cultures, and success in meeting organizational goals. • Designing and implementing ETL processes, facilitate the seamless integration of external data into a unified storage platform. This involves conceptualizing efficient workflows to extract data from various sources, transform it into a consistent format, and load it into a centralized repository. Project / Process Management: • Analyze a broad range business risks and suggest resolutions. • Act as Project Manager/ functional process team lead- Works on Large Engagements and multiple small Processes. • Manages/work on multiple Processes simultaneously, plan delivery and assess/raise risks • Responsible for Design, Development and Delivery of end-to-end project. • Provides design, integration, documentation and implementation related advice on complex problems that need extensive knowledge of the subject matter for effective implementation. • Manage delivery of business SLAs/project timelines and conduct regular audits of the current processes and quality • Establish new processes to manage ambiguity and streamline implementation • Guide Assistant Managers and Deputy Managers to lead metrics analysis and recommends opportunities for enhancements to product roadmap • Build relationships with stakeholders and partner on defining and designing next level of services • Accountable for delivery of the teams KPIs • Initiate (and/or drive) process improvisation changes to process(es) within specific domain area • Proactively look for improving the portfolio of the team by seeking new opportunities. • Drive knowledge sharing and documentation of best practices and lessons learnt from the projects. • Evaluate stakeholder/customer satisfaction and bring in process efficiencies • Serve as the point of escalation for aligned customers & stakeholders • Handle the entire product suite development cycle end to end, along with strategic input to the  product suite roadmap • Act as a trusted advisor on the technical implementations for Business stakeholders • Serve as the single point of contact for a suite of technical products, including responsibility for interoperability, interdependencies and cross application synergies for the product suite Business knowledge: • Lead a vertical of Deputy Managers/AMs as a lead for a group of knowledge sharing applications • Cultivate a profound mastery in one or multiple specialized domains, thus assuming role of a Subject Matter Expert (SME). As an SME, become a go-to resource for intricate queries, innovative solutions, and guidance. • Foster cross-training and mentor new team members on intricate data management, research, and workflow methodologies. • Self upskill on supplemental skills for research and workflow methodologies through e-room, publications, etc. • Manage end-to-end processes including the collaborating with key stakeholders and responding to data inquiries. • Recognize and document when process produces unexpected results and create and own process documentation and training materials. • Recognize and document QA processes including research and documentation of complex data change requests. • Decision making and impact: Take decisions independently, demonstrate executive presence and have a strong hold on the team • Keep the team motivated by encouraging teaming and best practice sharing • Understand the bigger picture and share alignment with strategic priorities with the team members. Break down complex strategy into small action-oriented tasks • Have in depth understanding of the process roadmap priorities, ensure that the DMs have the same level of understanding and should be able to clarify any questions/concerns that they have independently • Collaborate with the leads across business ecosystem and relevant technology leads, to operate as one team • Encourage leads to continuously identify opportunities for improvement and initiatives to improve overall service standards • Innovation, Creativity and problem solving : Collaborate with EMs and above and contribute to innovation and strategic assignments. Define the overall approach to work for DMs and independently handle all the queries that they have • Support leadership with designing business decks/presentations, standardize process documents etc. • Drive and encourage strategic thinking in the team to generate innovative ideas as part of proposed solutions • Proactively identify training requirements, build training plans and conduct trainings for the team. • Lead change & provide guidance to the project teams during change/ambiguity • Recruit, mentor, and administratively manage teams, including performance assessment. • Mentor and coach the team members, have career conversations with team members and recognize them to keep them motivated • Handle the entire cycle of performance management - regular coaching sessions, due diligence, performance metrics and reviews, presentation of performance reviews and ability to influence stakeholders • Take the initiative to define business processes with the aim of eliminating ambiguity and optimizing implementation procedures involving a meticulous examination of existing workflows, identification of potential bottlenecks or unclear steps, and the formulation of clear, well-structured processes. • Complexity and independent judgement - Able to drive things independently. Also should be able to handle highly complex issues and processes with ability to make their own judgement based on the data available • Take a proactive role in steering master data management Processes by spearheading the identification of project requirements, delineating their scope, and executing strategic plans. This responsibility entails a comprehensive understanding of the project's objectives and the intricacies of the data involved. • Cultivate stakeholder relationships to manage expectations and enrich/enhance the depth and value of service. • Demonstrate the ability to anticipate client needs by proactively identifying their requirements and offering customized solutions with a perceptive understanding of clients' goals, challenges, and preferences. • Guide and support Assistant Managers and Deputy Manager to lead metrics analysis and recommends opportunities for Global Program Efficacy. Firm / Industry knowledge: • Demonstrate deep understanding of Deloitte’s businesses, industries and trends in business domain. • Work with senior leaders in business and resource planning, recruiting strategy, process development and implementation, broader team wide change management projects / initiatives • Demonstrate strong understanding of firm policies and risk management elements • Demonstrate understanding of evolution of knowledge sharing processes, including history and current trends in the professional services space. Also, keep track of general technology/automation advancements, with an outlook to implement within the technology spectrum Relationship Management: • Leadership and autonomy - Understand the objective of the projects and overall business approach and should be able to independently give guidance to others. Should be able to run the show on their own and should take decisions even in ambiguous situations • Maintain strong relationships and conduct regular meetings with key global stakeholders and counterparts to understand expectations & match delivery • Act as trusted independent advisor for the aligned team • Coordinate and maintain internal and external communication with all stakeholders. Work Location: Hyderabad Shift Timings: 2 PM to 11 PM The team USI supporting GFS will provide world-class Finance services to Deloitte’s Member Firms using the latest generation SAP technology supported by a team of highly skilled and engaged professionals. Through a common Finance infrastructure and system platform, the team will enable Member Firms to share leading practices across the network. This team began serving the founding member firms in 2018, and additional Member Firms will enter the program in 2020. Qualifications and experience required: Master’s degree in Computer Information, and Business Administration or related field; Minimum of 11-14 years of relevant work experience.  Minimum 9+ years of work experience in data management role