Position Summary
Reporting to the Manager, Data Consulting, the Data Consultant serves as the primary point of contact regarding data quality for assigned client accounts. Through ongoing consultation and issue resolution, the Data Consultant ensures clients meet their business goals using best-in-class data practices.
Key Requirements and Responsibilities
Guide existing clients to keep data updated and optimized for success.
Conduct strategy sessions, workshops and ongoing consultation aligned with Assent's data standards and processes
Proactively monitor client data and systems to ensure ongoing data quality and accuracy
Perform ad-hoc analysis, consulting, report development and troubleshooting as needed, for both customers within an assigned book of business and project based customers
Maintain expertise in Assent's products, features and roadmap to help clients maximize value
Develop documentation covering all client data assets, processes and best practices
Deliver client presentations, trainings and knowledge transfer sessions
Manage client relationships and act as the primary point of contact for data consulting needs
Identify process improvements, technical issues and make recommendations to customers
Proactively identify data risks, assess potential impacts, and collaborate with internal teams to implement effective mitigation strategies
Collaborate cross-functionally to continually enhance Assent's data solutions and client experience
Serve as a peer partner to new team members as required
Take on special projects to enhance data consulting processes
Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.
This is not an exhaustive list of duties. Responsibilities may be altered and/or added to meet business needs.
Your Knowledge, Skills and Abilities
We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications,
Bachelor’s Degree/Higher diploma from recognized learning institution in Information Systems/Computer Science;
Minimum 3-4 years related work experience;
Proven track record of building trusted advisory relationships
Proven ability to effectively communicate technical concepts to both technical and non-technical audiences
Excellent verbal and written communication skills, primarily in English, however proficiency in additional languages would be an asset;
Advanced Excel skills - able to leverage all Excel functions to analyze and report complex datasets;
Proficient SQL skills, ability to update/retrieve data independently;
Experience in integrations and API
Excellent understanding of data management and analysis principles;
Familiarity with MS Office Suite and Google Applications, able to leverage functions to find efficiencies and improve productivity using defined tools;
Self-starter with effective time management skills with the ability to adhere to assigned deadlines and prioritize effectively;
Solutions-first attitude and self-motivated to proactively engage with our clients to solve data puzzles;
You anticipate, understand, and respond to the needs of others and are proactive about communicating;
You are poised, professional, and comfortable leading discussions with client decision-makers, end-users, and IT professionals;
Life at Assent
Wellness:
We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.
Financial Benefits:
It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.
Life at Assent:
There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.
Lifelong Learning:
At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.
At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).
Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.
If you require assistance or accommodation throughout any part of the interview and selection process, please contact talent@assent.com and we will be happy to help.
We use AI to support parts of our recruitment process, such as note-taking and initial shortlisting based on job-related qualifications. AI does not make hiring decisions. All candidates will speak with a real person, and final decisions are always made by our recruitment team.
