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Customer Service Representative (NESCO)

at Shott

Mumbai, India Entry Posted 2025-02-14

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About this role

Customer Service Representative Designation – Customer Service Representative Education Required – S.S.C or H.S.C. College Students or Fresher can apply Age Criteria – 18 to 26 Years Job Timings – For Male - 1 PM TO 10 PM & 2 PM TO 11 PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift) For Female - 10:30 AM TO 07:30 PM & 12 PM TO 09 PM & 1 PM TO 10 PM (Rotational Shift) Job Responsibilities: - Customer Interaction - Customer Service - Game Operating & Playing - Selling Skills (Upselling and Cross-selling) - Customer Operations Handling - Cashiering Other Employment Benefits: - Incentive - 24 Days paid leave after probation period - National Holidays double wages - Compensatory off for Public holidays - Health Mediclaim - Child Education Benefit Working Terms: - 9 hours Working per day - 1 week off during weekdays - Public Holidays & weekends will be working day - Rotational Shift Timings - Uniform policy

How to get this job at Shott

  1. Don't rely on the portal. Cold applications for a role like Customer Service Representative (NESCO) land in a pile of hundreds. A direct, personalised message to the hiring manager or a referrer is the fastest way in.
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  3. Send tailored outreach. ResuMail drafts an email personalised to your resume and this role, then paces and schedules sends so you stay out of spam.
  4. Follow up. One polite nudge after 5–7 days roughly doubles reply rates — scheduled for you.

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