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Prepare export shipping documentations such as B/L, invoices, packing list, permit and others related documents
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To liaise with customers, trucking, Hauler, carriers and CFS/port;
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To manage forwarding activities such as arrange pick-up for LCL and FCL
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Prepare and generate invoice and sending out to customers
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To scan documents into system and send pre alert
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To prepare export customs, AMS & ACI, AP (export) reports and others
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To update milestones as per global compliance and timely manner to meet Milestone Compliance KPI
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To update navigator and checklist
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To assist to verify and reconcile vendors invoices and others
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To raise PRF to pay vendor, if any
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To handle customer’s complaint and assist customer to resolve issues related to export activities
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To create job file, raise PO and invoice billing according to the billing KPI
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Any other task that maybe assign from time to time by management.
Knowledge/ Work Experience
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More than 5 years’ experience in freight forwarding industry.
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Solid knowledge in ocean export CS and operation
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Export operation knowledge is a plus.
Key Behavioral Competencies
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Comprehensive English capabilities
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Agile, positive and proactive
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Excellent analytical and communication skills
Education/Technical Skills
University graduate
with major in Supply Chain
Management/Familiar with Microsoft Office