resu·mail

Customer Experience Engineer

at SoSafe

Pune, Maharashtra Full Time Posted 2025-09-05

Don't apply into the void — reach the hiring manager

ResuMail finds the recruiters and hiring managers behind this Customer Experience Engineer role at SoSafe, drafts a personalised outreach email, and schedules the send — so your application actually gets seen.

Reach the hiring manager ›

About this role

About Hevo Hevo is a No-code Data Pipeline platform powering analytics for 2000+ companies including Deliverr, Neo4J, and Groww. Backed by $42M from Sequoia India and Chiratae Ventures, we've grown 20X in customer base over two years and are entering hyper-growth with ambitious revenue targets. About the Role As a Customer Experience Engineering Manager, you will lead the technical support function responsible for delivering a world-class customer experience at scale. You’ll own support outcomes, drive process excellence, reduce escalations, and act as a strong bridge between Customers, Product, and Engineering. This is a high-impact leadership role in a fast-growing SaaS environment.

How to get this job at SoSafe

  1. Don't rely on the portal. Cold applications for a role like Customer Experience Engineer land in a pile of hundreds. A direct, personalised message to the hiring manager or a referrer is the fastest way in.
  2. Find the right person. ResuMail surfaces the actual recruiters and hiring managers at SoSafe — not a generic careers inbox.
  3. Send tailored outreach. ResuMail drafts an email personalised to your resume and this role, then paces and schedules sends so you stay out of spam.
  4. Follow up. One polite nudge after 5–7 days roughly doubles reply rates — scheduled for you.

Reach SoSafe's hiring managers today.

Free to start. No credit card. Built for Indian job seekers.

Start free with ResuMail ›