We are looking for a
Customer Application Support Engineer
with 3–5 years of hands‑on experience in
Embedded Linux
,
driver development
, and
industrial embedded applications.
The ideal candidate has practical debugging skills, strong Linux fundamentals, experience with Yocto/Buildroot, and the ability to work directly with customers to resolve technical issues and accelerate product development..
1. Customer Support & Issue Resolution
Provide frontline technical support for customer issues related to Linux BSP, kernel, bootloaders, and driver integration.
Debug real-time issues across hardware, kernel, and applications.
Support customers through bring‑up, validation, and production phases.
2. Linux Build Systems & BSP Development
Work with
Yocto
,
Buildroot
, or similar Linux build frameworks.
Customize BSP layers, tune root filesystems, and optimize system boot times.
Integrate middleware, libraries, and system components for industrial applications.
3. Driver Development & HAL Integration
Develop, modify, and integrate Linux device drivers for peripherals such as:
GPIO, I2C, SPI, UART
display drivers for HMI
industrial I/O modules
Troubleshoot kernel-level issues and perform patching, backporting, and version upgrades.
4. Industrial Protocols & Connectivity
Support implementation of industrial communication protocols such as:
Modbus, CAN/CANopen, Profibus, Profinet, EtherCAT, OPC‑UA
Assist customers with protocol stack integration and performance optimization.
5. HMI & UI System Integration
Work with GUI frameworks such as
Qt
,
GTK
, or similar.
Enable display drivers, touch interfaces, and input subsystems.
Support rendering, performance tuning, and hardware-accelerated graphics.
6. Security & System Hardening
Support secure boot, trusted execution environments, and firmware authenticity.
Implement Linux security features:
SSecure Key storage
Vulnerability assessment & compliance
Enable secure communication protocols (TLS, SSH, IPsec).
7. Documentation & Training
Create application notes, reproducible test cases, and technical guides.
Conduct customer trainings and hands‑on workshops.
Provide technical feedback to product and development teams.
Education
Bachelor’s or Master’s degree in
Electronics & Communication (ECE)
Computer Science Engineering (CSE)
Electrical Engineering (EE/EEE)
Soft Skills
Strong problem-solving ability and structured debugging approach.
Excellent customer communication and presentation skills.
Ability to manage multiple customer issues simultaneously.
Collaborative mindset with cross‑functional hardware, software, and QA teams.
High ownership and willingness to support field escalations.
Preferred (Nice to Have)
Experience with
real-time Linux (PREEMPT‑RT)
.
Exposure to ARM Cortex‑A/Cortex‑M based SoCs.
Understanding of containerization (Docker) on embedded devices.
Experience with CI/CD tools for embedded workflows.
Familiarity with cybersecurity standards for industrial systems (IEC 62443).
More information about NXP in India...
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