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Customer- AM&C- Workfront MRM- Analyst

at Deloitte

Unknown Entry Posted 2026-05-30

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About this role

Customer   The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.   Position Summary     Level: Analyst or equivalent As an experienced Analyst at Deloitte Consulting, you will be responsible for individually delivering high   quality work products within due timelines.   Work you’ll do: Delivers consistently with quality deliverables within designated timelines and minimal support   Owns up deliverables and can deliver with support and Overcomes gaps (timelines/quality) with coaching   Consistently displays a positive attitude towards learning and adapts to changes in requirements and expectations with minimal guidance.   The team:   Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We help clients turn business values into measurable growth through creatively driven, personalized content, communications, and experiences that engage and inspire people to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities by a combination of key focus areas i.e , Brand, Advertising, Experiences, Content, Marketing, Commerce, Products, Data and measurement/analysis.   Qualifications     Must Have Skills/Project Experience/Certifications: 2 - 3 years of hands-on experience in Workfront MRM.   Strong experience with Adobe Workfront Fusion to build new scenarios as per client requirements and actively involve in solution design, testing and execution.   Hands-on experience with Workfront objects such as custom forms, project workflows, proofing, reporting and dashboards.   Proven ability to design and implement integrations using Workfront Fusion to connect Workfront with other business systems and platforms.   Experience in integrating AEM DAM with Workfront.   Familiar with AEM Sites and Assets.   Good understanding of web services such as REST and SOAP.   Expertise in various authentication methods (OAuth, HTTP Basic Authentication, and API Keys).   Ability to collaborate with the team, understand the project needs, and design solutions leveraging Adobe Workfront and Workfront Fusion.   Strong problem-solving and analytical skills.   Excellent communication and interpersonal skills, with the ability to train and guide team members.   Ability to work independently and as part of a team.   Deep technical, analytical, and troubleshooting skill.   Good to Have Skills/Project Experience/Certifications:  Workfront Fusion   Adobe Workfront .   Education:    BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university      Location: Bengaluru/Chennai/Hyderabad/Kolkata/Pune

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