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Customer Acquisition

at Paytm

Mumbai, India Entry Posted 2026-04-22

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About this role

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About role: We are seeking a highly motivated and fast-executing Customer Acquisition Executive to drive on-ground outreach and acquisition initiatives. The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and demonstrates high ownership over key operational metrics. Key Responsibilities ● On-Ground Execution: Demonstrate a willingness to work on-ground and execute high-speed acquisition activities in target locations. ● Stakeholder Coordination: Efficiently coordinate with colleges, corporates, markets, and other external locations to secure necessary permissions and approvals for acquisition drives and events. ● Communication & Reporting: Maintain good spoken English and language skills for professional interactions. Utilize good WhatsApp and email communication skills for quick updates and documentation. ● Operational Excellence: Exhibit high speed and strong ownership of acquisition targets, ensuring timely and effective campaign rollout and performance. ● Team Collaboration: Work directly with a centralized team, maintaining constant availability and providing support, including during weekends, as required by operational demands. ● Problem Solving: Quickly identify and resolve logistical or communication barriers encountered during on-ground activation. Required Skills & Attributes ● Proven ability to be a fast executor with a strong focus on immediate results. ● Excellent spoken English and language skills are mandatory. ● Proficiency in professional WhatsApp and email communication. ● Demonstrated strong ownership and accountability for assigned tasks. ● Ability to be always available and willing to support during the weekends. ● Experience in coordinating logistics and obtaining external permissions is highly desirable.

How to get this job at Paytm

  1. Don't rely on the portal. Cold applications for a role like Customer Acquisition land in a pile of hundreds. A direct, personalised message to the hiring manager or a referrer is the fastest way in.
  2. Find the right person. ResuMail surfaces the actual recruiters and hiring managers at Paytm — not a generic careers inbox.
  3. Send tailored outreach. ResuMail drafts an email personalised to your resume and this role, then paces and schedules sends so you stay out of spam.
  4. Follow up. One polite nudge after 5–7 days roughly doubles reply rates — scheduled for you.

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