Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office
Job Description
Job Summary
We are seeking a proactive and detail-oriented professional to manage end-to-end project execution and product data operations within the Custom Products/Antibody portfolio. This role combines scientific project coordination with product data governance, ensuring seamless execution from customer inquiry to order fulfillment while maintaining high standards of data accuracy, system readiness, and cross-functional alignment.
The ideal candidate will bring strong scientific understanding, operational ownership, and the ability to work across global teams including R&D, Quality, Supply Chain, Manufacturing, and Commercial functions.
Key Responsibilities
1. Project & Order Management
Own and manage the end-to-end project lifecycle: inquiry → quote → production → delivery → invoicing
Act as the primary point of contact for cross-functional stakeholders (Sales, Planning, Production, QA, Logistics)
Lead customer communication including requirement clarification, status updates, and issue resolution
Drive quote generation, pricing validation, and lead time commitments
Coordinate SKU creation, production planning, and order execution
Monitor timelines, risks, and bottlenecks; proactively resolve issues
Manage shipment readiness and logistics coordination, including complex/custom orders
Handle customer escalations, complaints, and ensure high satisfaction levels
2. Product Data Governance & Management
Ensure accuracy, completeness, and governance of product master data (BOM, specifications, formulations, lead times)
Support data validation, audits, and compliance with internal standards and regulatory requirements
Collaborate with Product Managers to translate technical updates into system data
Maintain lifecycle visibility and documentation for assigned product lines
Ensure readiness of product data for Order-to-Cash (O2C) and supply planning processes
3. System & Process Support
Ensure accurate system updates and reporting in ERP/Salesforce and related tools
Support automation of order supply processes by aligning product data structures with systems
Identify and implement process improvements to enhance operational efficiency
Contribute to PPI (Process/Product Performance Improvement) initiatives
Assist in developing basic dashboards/reports for tracking project and data performance
4. Project & Continuous Improvement Support
Support small-scale projects related to system enhancements, data updates, and workflow improvements
Coordinate cross-functional alignment for process changes and improvements
Identify opportunities to reduce manual work and improve workflow efficiency
5. Documentation & Reporting
Maintain accurate documentation for projects, product data, and system updates
Prepare reports on project status, risks, and operational metrics
Ensure traceability of data changes and audit readiness
Required Qualifications
Bachelor’s or Master’s degree in Life Sciences / Biotechnology / Biochemistry / Chemistry or related field
3–5 years of experience in project coordination, scientific operations, product data, or order management roles
Strong understanding of scientific products (antibodies, reagents, or related areas preferred)
Proven ability to manage multiple projects independently
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Preferred Skills
Experience with ERP systems (SAP) and/or Salesforce
Exposure to custom product workflows, antibody products, or life sciences operations
Basic understanding of BOMs, product specifications, and supply chain processes
Experience working with global stakeholders
Familiarity with process improvement or automation tools (Excel, Power BI, etc.)
