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Collections Specialist

at SmartCoin Financials

Bengaluru, India Entry Posted 2025-04-07

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About this role

About SmartCoin   SmartCoin Financials is India’s Fastest growing, fully-automated next-gen Fintech company   aiming to address the credit requirements of innumerous self-employed micro-entrepreneurs,   micro-merchants and middle/lower-income salaried individuals.   SmartCoin was conceived in 2016 with a mission to provide financial inclusion to the   underserved market with its headquarters in Bengaluru. The company has been facilitating   micro-credit through its cutting-edge app and has witnessed rapid growth with over 5 million+ users and 1 million+ loan disbursed through its AI & ML-powered modules in over 17000 pin   codes across India. SmartCoin's app-based credit platform offers instant credit options through   100% automation at a pan-India scale.   The company has been supported by reputed fintech investors like LGT Lightstone, Accion   Venture Lab, Unicorn India Ventures etc. SmartCoin has been recognized nationally and   internationally for its efforts at Google’s Launchpad Accelerator, Global Inclusive50 by MetLife,   VISA, IFC , etc.   Our Culture   Do you thrive on working on cutting edge technology? Working with innovators in the early   stages of ideas, products, or platforms? Do you want to transform an industry? Crave new   challenges and solving hard customer problems using the latest in software technology?… As a developer/product manager at SmartCoin, you will use the latest technologies to create   amazing, customer-focused products.   Come help us re-imagine our solutions to provide world-class, best of breed solutions to delight   our customers. Make a major impact on the FinTech industry. Responsibilities and Duties  ● Communicating key parameters like details of interest rate and processing fee charges, due  date, repayment amount, penalty amounts, mode of repayment, etc. to the loan customers ● Detailing transaction-related details like available payment modes, and how to make  payments through these modes  ● Resolving customer queries related to loan disbursal, loan repayments, etc.  Required Experience, Skills, and Qualifications  ● Any full-time UG degree  ● Calling experience is a big plus  ● Strong verbal and written communication skills

How to get this job at SmartCoin Financials

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  2. Find the right person. ResuMail surfaces the actual recruiters and hiring managers at SmartCoin Financials — not a generic careers inbox.
  3. Send tailored outreach. ResuMail drafts an email personalised to your resume and this role, then paces and schedules sends so you stay out of spam.
  4. Follow up. One polite nudge after 5–7 days roughly doubles reply rates — scheduled for you.

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