Our team in Hyderabad is seeking a Senior Analyst, to fill a position within the Technology & Infrastructure department in the USI DT CA organization., to handle operations support in the field of Cloud infrastructure Administration for Azure and AWS, Azure AD/DNS, Exchange/O365 for IT Infrastructure, reporting to the Manager, in a matrix-based reporting environment, the incumbent will possess strong oral and written communication, analytical, troubleshooting, implementation and problem resolution skills.
This role will involve programmatic deployment of robust Infrastructure solutions in the cloud. A solid understanding of enterprise storage, Cloud resources and cost, compute, AI/ML, and networking technologies is key.
The incumbent will be accountable for but not limited to the duties below.
Work you'll do
Technical expertise in deploying and configuring AI/ML services in Azure (Databricks, Machine Learning, AI Foundry, etc.) and AWS (Sagemaker, EC2, etc.)
Automate the buildout of Infrastructure solutions on the Microsoft Azure and AWS cloud through code
Infrastructure as Code (IaC): Implement and manage infrastructure as code using tools like Terraform or ARM, Bicep.
Drive technical innovation and efficiency in infrastructure operations via automation and orchestration
Collaborate with Infrastructure teams to facilitate build out of public cloud-based solutions
Expertise in containerization using Docker and Advanced knowledge of container orchestration using Kubernetes.
Good understanding of key technologies and services offered in Microsoft Azure and AWS
Implement security best practices and ensure compliance with security policies.
Incident Management: Participate in incident response and root cause analysis for production issues.
Infrastructure management tasks, project SDLC setups, encompassing VIP creation, DNS record management, and firewall configurations etc.
Monitor, analyze and optimize inter-cloud network connectivity
Review Infrastructure capacity and generate KPI reports
Implement monitoring and logging solutions to ensure system reliability and performance.
Document Infrastructure builds and creates system support run books
Enforce standardization of environment configuration and prevent configuration drifts
Lead automation of key infrastructure workflows to drive up efficiency
Maintain documentation related to system configuration, processes, and procedures, and continuously seek process improvements.
Communicate effectively with stakeholders to understand requirements and provide updates on project progress
Basic Knowledge on Agile Methodology, Knowledge on SAFe methodology is Good to have
Extensively involved in Managing Ubuntu, Linux and Windows virtual servers on Azure/AWS EC2 instance
Familiarity with IAM Azure AD, O365, DNS is a plus
Technical Responsibilities:
Cloud Automation (AWS) – Lambda, Boto3, Cloud Formation/ARM Templates, IAM Policies, Serverless Framework
Cloud Automation (Azure) – Azure CLI, Power Shell, VSTS, Azure Devops, ARM and Master Templates
Scripting and Configuration - (PS, PS CLI, AWS CLI, Chef, Puppet, Python, JSON, Yaml), Terraform
The team
CSS is an essential part of the USI DT CA – T&I Group. The main focus of this organization is the management and maintenance of technology solutions that support the work of various teams. The team manages and maintains solutions for a range of technologies, including Azure, AWS, Cloud Security, Microsoft technologies, Active Directory, Entra ID and Exchange/O365, IT Infrastructure Monitoring & Operations, Network & Firewall, Compliance Management, and ERP Applications such as PeopleSoft, Sibel, and EMS. It consists of several groups that deliver high-quality solutions to clients by following a structured system development methodology. These groups include DevSecOps, Observability and Automation, Network and Firewall, IOC, and Data Center.
Location: Hyderabad
Shift Timings: 11:00 AM to 2:00 PM / 2:00 PM to 11:00 PM
Qualifications
Required:
BE in Computer Science/Electrical/Electronics
Cloud certification: Preferably AWS Certified Solutions Architect, Microsoft Certified: Azure AI Engineer Associate/ Microsoft Azure Administrator MAZ104
Familiarity with Dynatrace monitoring, Observability
Scripting language (PowerShell, Bash, C#, VBScript)
Possess excellent verbal and written communication skills, as well as demonstrable evidence of effective team interactions, client relationship development, and task management
Strong interpersonal skills
Have at least 1-3 years of experience in DNS, Windows 2008/12/16, RHEL servers etc
Be able to collaborate with clients, identify engagement, follow-on opportunities, and have a strong desire to excel.
Basic Knowledge on Agile Methodology, Knowledge on SAFe methodology is Good to have
Effective interpersonal communication and customer service skills
Time management and organizational skills
Methodical and detailed approach towards project management
