1. Lead AI‑Driven Customer Transformations Architect and land solutions across M365 Copilot, Teams extensibility, Graph API, semantic search, and enterprise AI workloads. Shape and deploy Agentic AI scenarios, including orchestration flows, connectors, grounding strategies, and retrieval patterns. Bring technical clarity and alignment across diverse customer stakeholder groups. Deliver design-thinking workshops, demos, conceptual architecture, and deployment guidance to accelerate AI and cloud adoption. Build scalable architectures, security models, integration patterns, and data flow designs tailored to customer environments. Guide customers through the VBD journey across Discovery → Plan & Design → Implement → Optimize phases. Lead Secure AI Assessments to evaluate governance, data security, risk posture, and Responsible AI maturity. Provide architectural recommendations for secure, compliant, and scalable deployment of Copilot, LCNC apps, and AI workflows. Architect and guide secure, scalable LCNC solutions using Power Platform to complement Copilot and AI scenarios. Build and share reusable IP, architecture patterns, and internal best practices. Support field skilling and technical enablement aligned with global CSA frameworks. Maintain high technical currency and demonstrate a continuous learning mindset. Carry a strong seller mindset — proactively identifying value opportunities, influencing customer outcomes, and driving adoption‑led growth motions. Required Bachelor's degree in computer science, IT, Engineering, or equivalent; strong customer obsession and passion for technology. 5-10 years of experience in cloud architecture, application development, or M365/Azure solutioning. Mandatory: Deep, hands‑on expertise with Copilot Studio, including building copilots, custom actions, orchestration flows, connectors, grounding strategies, and enterprise deployment patterns. Strong experience with M365 workloads, Graph API, Teams/SharePoint extensibility, search indexing, and Copilot‑related technologies. Demonstrated ability to design secure, scalable enterprise cloud and AI architectures. Mandatory: Strong stakeholder management skills — ability to influence, align, and drive clarity across C‑suite, IT, business teams, and engineering stakeholders. Mandatory: Excellent communication skills — ability to simplify complexity, present to executives, facilitate workshops, and articulate technical concepts to varied audiences. 4-10 years of customer-facing architecture or consulting experience in large enterprise accounts. Experience with governance frameworks, journey mapping, business process transformation, and change management. Certifications: Azure Fundamentals, M365, Power Platform, or AI specialization and compete. Experience designing LCNC and AI integration pipelines, orchestrations, and extensibility patterns.
